Product Specialist

About The Company EMD Group is a diverse organization focused on delivering dependable products, services, and solutions to the customers and communities it serves. The company brings together people with varied skills and perspectives to support its operations, strengthen customer relationships, and pursue sustainable growth. EMD Group values professionalism, collaboration, accountability, and continuous improvement. Team members are encouraged to contribute ideas, share knowledge, and take ownership of their work while upholding high standards of quality and integrity. As the organization continues to develop, it seeks individuals who are adaptable, thoughtful, and committed to making a positive contribution. About The Role EMD Group is seeking a motivated Business Operations Associate to support day-to-day business activities and help teams work efficiently across the organization. This role is suited to an organized, service-oriented professional who can manage priorities, communicate clearly, and follow tasks through to completion. The successful candidate will coordinate information and processes, assist with operational planning, and provide reliable support to colleagues and customers. Working with internal stakeholders, the Associate will help identify practical ways to improve workflows, maintain accurate records, and ensure that routine business needs are addressed promptly. This position offers the opportunity to build broad operational experience while contributing to shared team goals. Qualifications Candidates should have a high school diploma or equivalent; an associate or bachelor’s degree in business, operations, communications, or a related field is preferred. Relevant administrative, coordination, customer service, or business support experience is an advantage. The ideal candidate communicates professionally in writing and conversation, demonstrates sound judgment, and handles confidential information with discretion. Strong organizational skills and attention to detail are essential, along with the ability to manage multiple assignments and meet deadlines. Applicants should be comfortable using common workplace software, including email, spreadsheets, word-processing tools, and collaboration platforms. A willingness to learn new systems, ask questions, and adapt to changing priorities is important. Equivalent combinations of education, training, and experience may be considered. Responsibilities Coordinate routine operational activities and provide administrative support to designated teams. Maintain, organize, and update business records, reports, databases, and digital files, checking information for accuracy and completeness. Assist with preparing presentations, correspondence, meeting materials, schedules, and status updates. Track requests, deadlines, and action items, following up with relevant colleagues to support timely completion. Respond to internal and external inquiries or direct them to the appropriate contact, providing courteous and clear service. Support purchasing, invoice processing, expense documentation, or other administrative workflows as assigned. Help document procedures and identify opportunities to simplify recurring tasks or improve the flow of information. Collaborate with colleagues across departments, share relevant updates, and contribute to meetings and projects. Follow company policies, applicable procedures, and data-handling expectations, and raise concerns or process issues through the appropriate channels. Take on related duties as business needs evolve. Benefits EMD Group aims to provide a supportive environment where employees can grow their skills and contribute meaningfully. Depending on the position, location, and eligibility requirements, benefits may include competitive compensation, health and wellness coverage, paid time off, retirement or savings programs, employee development resources, and opportunities for training and career growth. The company also values teamwork, respectful communication, and a workplace culture that supports continuous learning. Specific compensation, benefits, work arrangements, and eligibility details will be shared during the hiring process. Equal Opportunity EMD Group is committed to providing equal employment opportunities. Employment decisions are made without discrimination on the basis of characteristics protected by applicable law. The company welcomes applicants with varied backgrounds and experiences and seeks to maintain a respectful, inclusive workplace. Reasonable accommodations are available for qualified individuals during the application and hiring process, consistent with applicable requirements. Applicants who need an accommodation are encouraged to contact the appropriate hiring representative.

Candidates should have a high school diploma or equivalent; an associate or bachelor’s degree in business, operations, communications, or a related field is preferred. Relevant administrative, coordination, customer service, or business support experience is an advantage. The ideal candidate communicates professionally in writing and conversation, demonstrates sound judgment, and handles confidential information with discretion. Strong organizational skills and attention to detail are essential, along with the ability to manage multiple assignments and meet deadlines. Applicants should be comfortable using common workplace software, including email, spreadsheets, word-processing tools, and collaboration platforms. A willingness to learn new systems, ask questions, and adapt to changing priorities is important. Equivalent combinations of education, training, and experience may be considered.

Coordinate routine operational activities and provide administrative support to designated teams. Maintain, organize, and update business records, reports, databases, and digital files, checking information for accuracy and completeness. Assist with preparing presentations, correspondence, meeting materials, schedules, and status updates. Track requests, deadlines, and action items, following up with relevant colleagues to support timely completion. Respond to internal and external inquiries or direct them to the appropriate contact, providing courteous and clear service. Support purchasing, invoice processing, expense documentation, or other administrative workflows as assigned. Help document procedures and identify opportunities to simplify recurring tasks or improve the flow of information. Collaborate with colleagues across departments, share relevant updates, and contribute to meetings and projects. Follow company policies, applicable procedures, and data-handling expectations, and raise concerns or process issues through the appropriate channels. Take on related duties as business needs evolve.