Hospitality Manager

We are currently seeking an experienced Hospitality Manager to join our Hospitality Operations team as part of our continued operational development and commitment to delivering exceptional guest experiences. The successful candidate will be responsible for overseeing the overall hospitality operations, ensuring seamless day-to-day management, operational efficiency, service excellence, and strong business performance across all departments. Job Responsibilities: • Oversee the overall hospitality operations, ensuring the smooth and efficient management of all departments, including Front Office, Housekeeping, Food & Beverage, and Guest Services. • Take full ownership of the property's day-to-day operations, ensuring that all departments work cohesively towards achieving business objectives and operational targets. • Lead, manage, and develop department heads and operational teams, ensuring strong leadership, accountability, and effective coordination across the property. • Monitor overall business performance, including revenue, budgeting, P&L, cost control, and profitability, ensuring financial targets are achieved. • Develop and implement operational strategies, policies, and procedures to improve service quality, operational efficiency, and overall guest satisfaction. • Ensure exceptional guest experiences by maintaining high standards of hospitality, service delivery, facilities, and customer relations. • Identify business development opportunities, implement improvement initiatives, and drive continuous operational growth. • Ensure compliance with company policies, hospitality standards, health and safety regulations, and applicable industry requirements. • Prepare regular operational and financial reports for senior management, providing recommendations for business improvement and increased profitability. Qualifications: • Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field. • Minimum 8–10 years of experience in the hospitality industry, with substantial experience in hotel or resort operations. • Proven experience in a senior operational leadership position, such as Hotel Manager, Resort Manager, Operations Manager, or equivalent. • Strong understanding of overall hotel or resort operations, including Front Office, Housekeeping, F&B, and guest services. • Demonstrated experience in managing multiple departments, leading large teams, and taking full ownership of overall business operations. • Strong financial acumen with hands-on experience in P&L management, budgeting, revenue generation, and cost control. • Excellent leadership, decision-making, problem-solving, and communication skills. • Ability to drive operational performance while maintaining exceptional hospitality and service standards. If you have relevant experience and are interested in exploring this opportunity: • Please complete and submit the form (Application Form). • Submit your latest CV through LinkedIn Easy Apply.

Oversee the overall hospitality operations, ensuring the smooth and efficient management of all departments, including Front Office, Housekeeping, Food & Beverage, and Guest Services. Take full ownership of the property's day-to-day operations, ensuring that all departments work cohesively towards achieving business objectives and operational targets. Lead, manage, and develop department heads and operational teams, ensuring strong leadership, accountability, and effective coordination across the property. Monitor overall business performance, including revenue, budgeting, P&L, cost control, and profitability, ensuring financial targets are achieved. Develop and implement operational strategies, policies, and procedures to improve service quality, operational efficiency, and overall guest satisfaction. Ensure exceptional guest experiences by maintaining high standards of hospitality, service delivery, facilities, and customer relations. Identify business development opportunities, implement improvement initiatives, and drive continuous operational growth. Ensure compliance with company policies, hospitality standards, health and safety regulations, and applicable industry requirements. Prepare regular operational and financial reports for senior management, providing recommendations for business improvement and increased profitability.