Pet Point For pet supplies

Pet Nutrition & Care Advisor

Kuwait City, KuwaitPosted yesterday

Salary
AED 14k–22k a month· est.
Job type
Full time
Level
Junior
Field
Customer Support
Work mode
On site

About the role

We’re Hiring | Pet Nutrition & Care Advisor Location: Kuwait | On-site Pet Point Kuwait provides pet food, supplies, grooming, and swimming services. We are looking for a qualified Pet Nutrition & Care Advisor to support our customers and employees with practical nutrition and pet care guidance. Key Responsibilities Advise customers in-store, by telephone, and through chats on suitable food, vitamins, supplements, and everyday pet care. Train sales and customer service employees on nutrition, product knowledge, and responsible recommendations. Train and monitor grooming and swimming employees on hygiene, disinfection, humane handling, visual pre-service checks, and safe service procedures. Identify product needs and coordinate with Purchasing to develop the product range. Appear on the company’s social media accounts to present educational videos and pet nutrition and care tips. Recognize concerns requiring clinical assessment and direct customers to a veterinary clinic. Requirements Bachelor’s degree in Veterinary Medicine. At least two years of relevant companion animal experience, with strong knowledge of nutrition and care products. Excellent spoken and written Arabic; proficiency in the Kuwaiti dialect is preferred. Good English communication skills. Confidence and willingness to appear on camera are essential. Strong customer communication and employee training skills. Applicants must currently be based in Kuwait. Working Arrangements Working hours are 12:00 noon to 8:00 p.m., with the weekly schedule divided between Qurain and Al Rai, and other company branches as required. This is a non-clinical advisory position covering nutrition, product guidance, and pet care education. It does not include diagnosis, prescribing, medical treatment, or surgery.

Requirements

Bachelor’s degree in Veterinary Medicine. At least two years of relevant companion animal experience, with strong knowledge of nutrition and care products. Excellent spoken and written Arabic; proficiency in the Kuwaiti dialect is preferred. Good English communication skills. Confidence and willingness to appear on camera are essential. Strong customer communication and employee training skills. Applicants must currently be based in Kuwait.

Responsibilities

Advise customers in-store, by telephone, and through chats on suitable food, vitamins, supplements, and everyday pet care. Train sales and customer service employees on nutrition, product knowledge, and responsible recommendations. Train and monitor grooming and swimming employees on hygiene, disinfection, humane handling, visual pre-service checks, and safe service procedures. Identify product needs and coordinate with Purchasing to develop the product range. Appear on the company’s social media accounts to present educational videos and pet nutrition and care tips. Recognize concerns requiring clinical assessment and direct customers to a veterinary clinic.

Skills

  • Veterinary nutrition knowledge
  • Customer service
  • Employee training
  • Product knowledge
  • In-store advisory
  • Communication in Arabic
  • English communication
  • Public speaking / camera presence
  • Hygiene and safe service procedures
  • Social media presence

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