McGregor Boyall

Head of Ecommerce

Riyadh, Saudi ArabiaPosted yesterday

Salary
AED 9k–12k a month· est.
Job type
Full time
Level
Lead
Field
Executive & Management
Work mode
On site

About the role

We are currently seeking an experienced Head of E-Commerce to join a leading player in the Food & Beverage (F&B) sector in Saudi Arabia. This is a senior leadership opportunity for a commercially driven e-commerce professional with a strong track record of scaling online sales, driving digital growth and managing high-performing teams within a fast-paced consumer or F&B environment. Key Responsibilities: • Develop and execute the overall e-commerce strategy, driving online revenue growth, profitability and market share. • Lead and manage an e-commerce team of approximately 10 professionals, overseeing performance, development and operational delivery. • Drive the growth and optimisation of online sales channels, including e-commerce platforms, marketplaces and delivery aggregators. • Build and maintain strong relationships with key strategic partners, online platforms, aggregators and other relevant stakeholders. • Identify new commercial opportunities, partnerships and digital initiatives to enhance customer acquisition and retention. • Monitor sales performance, conversion rates, customer behaviour and other key e-commerce KPIs. • Collaborate closely with marketing, operations, supply chain and commercial teams to ensure seamless online business performance. • Lead initiatives to improve the customer journey, digital experience and overall channel profitability. Requirements: • Minimum 7–8 years of relevant experience in e-commerce, with proven leadership experience. • Previous experience in a Head of E-Commerce, E-Commerce Director or senior e-commerce management role. • Experience within the F&B, FMCG, retail or consumer-facing industries is highly preferred. • Demonstrated experience managing and developing teams of 10 or more. • Strong existing relationships with major e-commerce platforms, online marketplaces and food delivery aggregators. • Proven ability to develop commercial strategies, drive revenue growth and manage channel profitability. • Strong understanding of the Saudi e-commerce landscape and consumer market. • Currently based in Saudi Arabia, with strong local market knowledge.

Requirements

Minimum 7–8 years of relevant experience in e-commerce, with proven leadership experience. Previous experience in a Head of E-Commerce, E-Commerce Director or senior e-commerce management role. Experience within the F&B, FMCG, retail or consumer-facing industries is highly preferred. Demonstrated experience managing and developing teams of 10 or more. Strong existing relationships with major e-commerce platforms, online marketplaces and food delivery aggregators. Proven ability to develop commercial strategies, drive revenue growth and manage channel profitability. Strong understanding of the Saudi e-commerce landscape and consumer market. Currently based in Saudi Arabia, with strong local market knowledge.

Responsibilities

Develop and execute the overall e-commerce strategy, driving online revenue growth, profitability and market share. Lead and manage an e-commerce team of approximately 10 professionals, overseeing performance, development and operational delivery. Drive the growth and optimisation of online sales channels, including e-commerce platforms, marketplaces and delivery aggregators. Build and maintain strong relationships with key strategic partners, online platforms, aggregators and other relevant stakeholders. Identify new commercial opportunities, partnerships and digital initiatives to enhance customer acquisition and retention. Monitor sales performance, conversion rates, customer behaviour and other key e-commerce KPIs. Collaborate closely with marketing, operations, supply chain and commercial teams to ensure seamless online business performance. Lead initiatives to improve the customer journey, digital experience and overall channel profitability.

Skills

  • e-commerce strategy
  • team leadership
  • online sales growth
  • platform management
  • marketplaces
  • delivery aggregators
  • partner relationship management
  • commercial strategy
  • revenue growth
  • channel profitability
  • customer acquisition
  • customer retention
  • KPI monitoring
  • Saudi e-commerce landscape

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