Business Development Manager - Personal Finance (Outsource)

Role : Business Development Manager - Personal Finance (Outsource) Location : Dubai Role Purpose: • Managing a Team and ensure that overall responsibilities are achieved, while projecting the warm image of ADIB, increase bank’s visibility in the Financial Market • Developing new strategies for the business for the respective area and build suitable plans to increase the business Key Accountabilities of the role 1. Main Responsibilities: • To ensure that the set target and are met/exceeded on time • Ensure Team fully adhere with ADIB policy and procedure on day-to-day business management • Ensure adequate leave plan for the team and execution of the same effectively 2. Daily/Weekly Responsibilities: • Ensure business proposed/booked under ADIB policy and procedure with Shari’a compliances • Monitor day to day activities of IFE’s and ensure appropriate business management/control in place • Coach Team on date-to-date business activities, guide to achieve monthly goals • Review and recommend standard credit application and ensure authenticity of the critical documents (MRF, identification documents, Banks statement, etc.) • Updates the leads status on time, please ensure status update before leaving your desk for the day • Ensure the daily attendance, if there is regular absenteeism then escalate to SM • Ensure disbursement files are in order, prior forwarding the file to RFO, by cross checking, customer’s original documents against copies. Files must be sent to RFO immediately or within next 1 working day • To ensure proper handover of all customers related files/documents prior to staff’s leaver starts/or event of resignation/termination, and arrange proper follow-up/closing of each cases • Handle customer complaint directly, should not let IFE’s handle complaints directly at any point • Ensure all IFE’s are aware of products, policies & promotions of ADIB and keep on update them on changes • Open business channels for IFE’s by visiting potential employers/high new worth customer and can be introduce to IFE’s. 3. Monthly Responsibilities: • Motivate high achievers by recognize then in team meeting, also provide opportunity to other staff, to grab top position by creating healthy inter team competition • Recognize staff training requirement while evaluating their monthly performance • Arrange IFE training/coaching based on recognized area of weakness and maintain track, escalate SM if in case of hopeless • Recommend disciplinary action for those shows no improvements • Support SM on Al Khair STL/Settlement/Clearance/STL, based on calls • Visit 2 ministries/Departments/Listed companies and provide report to Business visit Report to SM. 4. Annual Responsibilities: Conduct annual appraisal and recommend staff recognition Specialist Skills / Technical Knowledge Required for this role: Familiarity with Core Banking and Application sourcing systems Outlook/Email/HR system exposure Previous experience: 4+ years of Banking experience. Preferable to have minimum 2 years at supervisory/team leading role (exception if proven consistent top performance)

4+ years of Banking experience. Preferable to have minimum 2 years at supervisory/team leading role (exception if proven consistent top performance). Familiarity with Core Banking and Application sourcing systems. Outlook/Email/HR system exposure.

Main Responsibilities: To ensure that the set target and are met/exceeded on time; Ensure Team fully adhere with ADIB policy and procedure on day-to-day business management; Ensure adequate leave plan for the team and execution of the same effectively. Daily/Weekly Responsibilities: Ensure business proposed/booked under ADIB policy and procedure with Shari’a compliances; Monitor day to day activities of IFE’s and ensure appropriate business management/control in place; Coach Team on date-to-date business activities, guide to achieve monthly goals; Review and recommend standard credit application and ensure authenticity of the critical documents (MRF, identification documents, Banks statement, etc.); Updates the leads status on time; Ensure the daily attendance, if there is regular absenteeism then escalate to SM; Ensure disbursement files are in order, prior forwarding the file to RFO, by cross checking, customer’s original documents against copies; Files must be sent to RFO immediately or within next 1 working day; To ensure proper handover of all customers related files/documents prior to staff’s leaver starts/or event of resignation/termination, and arrange proper follow-up/closing of each cases; Handle customer complaint directly, should not let IFE’s handle complaints directly at any point; Ensure all IFE’s are aware of products, policies & promotions of ADIB and keep on update them on changes; Open business channels for IFE’s by visiting potential employers/high new worth customer and can be introduce to IFE’s. Monthly Responsibilities: Motivate high achievers by recognize then in team meeting, also provide opportunity to other staff, to grab top position by creating healthy inter team competition; Recognize staff training requirement while evaluating their monthly performance; Arrange IFE training/coaching based on recognized area of weakness and maintain track, escalate SM if in case of hopeless; Recommend disciplinary action for those shows no improvements; Support SM on Al Khair STL/Settlement/Clearance/STL, based on calls; Visit 2 ministries/Departments/Listed companies and provide report to Business visit Report to SM. Annual Responsibilities: Conduct annual appraisal and recommend staff recognition.