Head of Information Technology

We are looking for an experienced Head of IT to lead the technology strategy, infrastructure, enterprise applications, and IT operations of a diversified business group. The ideal candidate should have a strong background in SAP ERP systems, IT infrastructure, cybersecurity, and technology project management, combined with proven leadership experience in managing IT teams, vendors, and technology investments across multiple business operations. Key Responsibilities: • Develop and implement the group's IT, digital transformation, and technology strategy in alignment with business objectives. • Oversee IT operations, infrastructure, enterprise applications, and technology services across multiple business entities. • Manage the SAP environment, including SAP S/4HANA, SAP ECC6, SAP BW, and SAP Basis administration, ensuring system reliability, performance, and security. • Lead ERP evaluations, implementations, upgrades, and system integration projects. • Oversee IT infrastructure, including servers, cloud environments, networks, databases, and Microsoft 365. • Manage cybersecurity, access controls, backup systems, disaster recovery, and IT risk management. • Ensure the effective operation and integration of POS systems, loyalty platforms, and other business applications. • Establish IT policies, governance frameworks, service management processes, and operational standards. • Lead and develop the IT team, ensuring effective support delivery and achievement of performance objectives. • Plan and execute technology projects, managing timelines, budgets, resources, vendors, and stakeholders. • Manage IT budgets, technology procurement, software licensing, service contracts, and vendor relationships. • Provide regular updates and recommendations to senior management on IT performance, investments, risks, and improvement initiatives. Requirements: • Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field; a relevant master's degree is also considered. • Proven experience in IT leadership, enterprise systems, infrastructure management, and technology project delivery. • Strong hands-on knowledge of SAP ERP environments, particularly SAP S/4HANA, SAP ECC6, and SAP Basis administration. • Experience managing enterprise applications, ERP implementations, upgrades, and system integrations. • Strong technical understanding of Windows/Linux servers, Oracle databases, AWS, Microsoft 365, and enterprise networking. • Knowledge of cybersecurity, network security, access management, backup, and disaster recovery. • Familiarity with POS systems, loyalty platforms, and technology solutions supporting retail or hospitality operations. • Experience managing IT teams, external vendors, technology budgets, and service delivery. • Strong project management, strategic planning, analytical, and problem-solving skills. • Excellent leadership, communication, stakeholder management, and decision-making abilities. • Knowledge of ITIL practices and PMP project management methodologies.

Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field; a relevant master's degree is also considered. Proven experience in IT leadership, enterprise systems, infrastructure management, and technology project delivery. Strong hands-on knowledge of SAP ERP environments, particularly SAP S/4HANA, SAP ECC6, and SAP Basis administration. Experience managing enterprise applications, ERP implementations, upgrades, and system integrations. Strong technical understanding of Windows/Linux servers, Oracle databases, AWS, Microsoft 365, and enterprise networking. Knowledge of cybersecurity, network security, access management, backup, and disaster recovery. Familiarity with POS systems, loyalty platforms, and technology solutions supporting retail or hospitality operations. Experience managing IT teams, external vendors, technology budgets, and service delivery. Strong project management, strategic planning, analytical, and problem-solving skills. Excellent leadership, communication, stakeholder management, and decision-making abilities. Knowledge of ITIL practices and PMP project management methodologies.

Develop and implement the group's IT, digital transformation, and technology strategy in alignment with business objectives. Oversee IT operations, infrastructure, enterprise applications, and technology services across multiple business entities. Manage the SAP environment, including SAP S/4HANA, SAP ECC6, SAP BW, and SAP Basis administration, ensuring system reliability, performance, and security. Lead ERP evaluations, implementations, upgrades, and system integration projects. Oversee IT infrastructure, including servers, cloud environments, networks, databases, and Microsoft 365. Manage cybersecurity, access controls, backup systems, disaster recovery, and IT risk management. Ensure the effective operation and integration of POS systems, loyalty platforms, and other business applications. Establish IT policies, governance frameworks, service management processes, and operational standards. Lead and develop the IT team, ensuring effective support delivery and achievement of performance objectives. Plan and execute technology projects, managing timelines, budgets, resources, vendors, and stakeholders. Manage IT budgets, technology procurement, software licensing, service contracts, and vendor relationships. Provide regular updates and recommendations to senior management on IT performance, investments, risks, and improvement initiatives.