Senior Major & Complex Loss Adjuster

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Senior Major & Complex Loss Adjuster Job Location: Saudi Arabia Job Type: Permanent Remuneration: Competitive salary taking into account skills, experience and qualifications We have a fantastic opportunity for Senior Major & Complex Loss Adjuster in Saudi Arabia. An excellent opportunity is available for an experienced Commercial Adjuster to join our Major and Complex Loss team in Saudi Arabia. You will handle a portfolio of higher value and complex commercial claims. You should be ACII/ACILA qualified and have proven experience in managing and leading large and complex reinstatement projects. You must demonstrate a track record of providing excellent customer service, the ability to manage and lead multi-party meetings, and possess excellent communication, report writing, and Excel skills. Your key responsibilities will include investigating commercial losses on behalf of insurance companies by visiting policyholders’ premises. You will be responsible for all reports regarding each visit and full diary maintenance. Additionally, you will manage a caseload effectively, ensuring service delivery within clients' SLAs and meeting challenging audit criteria. This is also a fantastic opportunity to participate in the development and mentoring of colleagues. The skills you will have when you apply: • A full Driving Licence: It is essential you can travel by car • Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly, and negotiate fair settlements for all. • Experience handling Major and Complex Loss claims: • with ACII and ACILA qualifications or an equivalent professional qualification • or have a commitment to work towards qualification What Is Helpful, But Not Vital, In Your Application • A market profile and account management experience is helpful What we’ll give you for this role: Remuneration & more • Competitive salary taking into account skills, experience and qualifications • End of Service Benefits in accordance with KSA labour law • Monthly car allowance. • Monthly housing allowance • Annual Leave of 21 calendar days first five years, thereafter, 30 calendar days, plus public holidays • Flexible working from our office or your home Health & support • Private healthcare plan (including pre-existing conditions) • Life assurance • Employee assistance programme for employee wellbeing Other Benefits • School fees for eligible dependent children subject to limits This isn't just a position, it's a pivotal role in shaping our industry At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education. Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry. Next steps for you: Think we'd be a great match? Apply now – we want to hear from you. As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

ACII/ACILA qualifications or an equivalent professional qualification, or a commitment to work towards qualification. Full Driving Licence. Experience handling Major and Complex Loss claims. Excellent communication, report writing, and Excel skills. Ability to manage and lead multi-party meetings. Demonstrated experience in managing and leading large and complex reinstatement projects. ACII/ACILA qualifications or equivalent (or willingness to pursue).

Investigating commercial losses on behalf of insurance companies by visiting policyholders’ premises; producing all reports regarding each visit; maintaining full diary; managing a caseload effectively to meet client SLAs and audit criteria; participating in development and mentoring of colleagues; leading and managing large and complex reinstatement projects; handling and settling major and complex loss claims; communicating with policyholders, insurers, contractors; negotiating settlements; traveling to sites as required.