Senior Network Administrator – Technical Pre-Sales

1. Position Summary We are seeking a customer-focused Senior Network Administrator – Technical Pre-Sales to join our System Integration business. The role blends senior network engineering with pre-sales and solution architecture, acting as the key technical interface between customers, vendors, and internal teams across the full pre-sales lifecycle. Strong hands-on networking expertise combined with confident customer engagement is essential. 2. Key Responsibilities Network Engineering & Administration • Design, configure, and troubleshoot enterprise LAN/WAN/WLAN/SD-WAN/VPN and security environments. • Manage routing (BGP, OSPF, EIGRP), VLANs, STP, LACP, QoS, ACLs, NAT, DHCP/DNS, IPv4/IPv6. • Monitor performance, lead root-cause analysis, support migrations/upgrades, and provide L2/L3 support. Technical Pre-Sales & Solution Design • Qualify opportunities and gather requirements through customer meetings and workshops. • Prepare HLDs, LLDs, architecture diagrams, BOMs, proposals, SOWs, and compliance matrices. • Respond to RFPs/RFQs/RFIs, present solutions, run demos and PoCs, and support negotiations. Vendor & Partner Management • Engage vendors (Cisco, Fortinet, Palo Alto, Aruba/HPE, Juniper, VMware, Microsoft, AWS, Azure) for validation, sizing, and specifications. • Track product roadmaps/certifications and build strong partner relationships. Tender & Proposal Management • Lead technical components of tenders and major proposals, including compliance responses and risk flagging. • Coordinate internal and vendor input and support bid reviews and approvals. Project & Delivery Handover • Hand over requirements, architecture, scope, BOM, and risks to Project Managers. • Support implementation teams with technical clarification and design reviews. Group-Level Collaboration • Collaborate with Group companies and IT/cybersecurity/cloud teams on cross-business opportunities. • Identify cross-sell opportunities across Group entities. 3. Required Technical Skills • Networking: LAN/WAN, routing & switching (BGP, OSPF, EIGRP), VLANs, STP/RSTP/MSTP, LACP, QoS, IPv4/IPv6, DHCP/DNS, NAT, subnetting. • Security: NGFW, IPS/IDS, site-to-site & remote VPN, IPsec/SSL VPN, segmentation, ACLs, NAC. • Enterprise Tech: SD-WAN, enterprise Wi-Fi, network monitoring, HA/redundancy, load balancing, data center & cloud networking. • Cloud: Azure/AWS networking, hybrid connectivity, network automation, SDN concepts (advantage). 4. Technical Pre-Sales Competencies • Conduct technical discovery and develop solution architectures. • Produce professional HLD/LLD, BOMs, proposals, and tender responses. • Present and demo solutions; explain complex technology in business terms. • Work across multiple vendors and balance technical, commercial, and customer considerations. 5. Education & Certifications • Bachelor's degree in Computer Science, IT, Computer Engineering, Telecommunications, or related field. • Preferred certifications: Cisco CCNP/CCNA, Fortinet FCP, Palo Alto, Aruba/HPE, Juniper, Microsoft Azure, AWS, or ITIL. 6. Experience Requirements • 6–10+ years in network engineering, administration, infrastructure, or technical pre-sales. • 2–4 years of customer-facing pre-sales/solution design experience preferred. • Background with a System Integrator, MSP, IT services company, or technology vendor is highly desirable. 7. Behavioral & Soft Skills • Excellent communication, presentation, and negotiation skills. • Strong analytical, documentation, and problem-solving ability. • Commercially aware, solution-oriented, and able to manage multiple priorities independently. • Collaborative across Sales, Projects, Operations, Finance, and Group functions; willing to travel. 8. Key Performance Indicators • Proposal quality and technical win rate; quality of HLD/LLD/BOM documentation. • Successful PoCs and demos; customer satisfaction; accuracy of sizing and scope. • Smooth pre-sales-to-delivery handover; vendor/partner engagement. • Contribution to new solutions and strategic Group opportunities. 9. Ideal Candidate Profile A Senior Network Engineer/Administrator who has evolved into a customer-facing Solutions Engineer or Technical Pre-Sales professional — equally comfortable troubleshooting a complex network, designing a solution, preparing the BOM and proposal, presenting to customers, and handing over to delivery. Ideal for someone progressing toward a Solutions Architect or Head of Solutions career path.

Bachelor's degree in Computer Science, IT, Computer Engineering, Telecommunications, or related field. Preferred certifications: Cisco CCNP/CCNA, Fortinet FCP, Palo Alto, Aruba/HPE, Juniper, Microsoft Azure, AWS, or ITIL. 6–10+ years in network engineering, administration, infrastructure, or technical pre-sales. 2–4 years of customer-facing pre-sales/solution design experience preferred. Background with a System Integrator, MSP, IT services company, or technology vendor is highly desirable.

Design, configure, and troubleshoot enterprise LAN/WAN/WLAN/SD-WAN/VPN and security environments. Manage routing (BGP, OSPF, EIGRP), VLANs, STP, LACP, QoS, ACLs, NAT, DHCP/DNS, IPv4/IPv6. Monitor performance, lead root-cause analysis, support migrations/upgrades, and provide L2/L3 support. Qualify opportunities and gather requirements through customer meetings and workshops. Prepare HLDs, LLDs, architecture diagrams, BOMs, proposals, SOWs, and compliance matrices. Respond to RFPs/RFQs/RFIs, present solutions, run demos and PoCs, and support negotiations. Engage vendors for validation, sizing, and specifications. Track product roadmaps/certifications and build strong partner relationships. Lead technical components of tenders and major proposals, including compliance responses and risk flagging. Coordinate internal and vendor input and support bid reviews and approvals. Hand over requirements, architecture, scope, BOM, and risks to Project Managers. Support implementation teams with technical clarification and design reviews. Collaborate with Group companies and IT/cybersecurity/cloud teams on cross-business opportunities. Identify cross-sell opportunities across Group entities.