Front Desk Receptionist

About the company Our client is a well-established organisation in Dubai. They’re looking for a Receptionist to join their customer-facing team. About the role You’ll be the first point of contact for a high volume of customers and visitors every day. You’ll welcome guests, understand what they need, and guide them to the right team or service. You’ll work alongside other receptionists to keep the front office running smoothly. Key responsibilities • Welcome customers and visitors professionally and manage daily footfall at the reception area • Understand each visitor’s request and direct them to the right department, or guide them to the right online service where possible • Answer incoming calls and emails and route them to the relevant teams • Log visitor and customer details accurately in the CRM system • Handle VIP guests and senior management visitors with care and discretion • Manage meeting room bookings and visitor access • Coordinate couriers and deliveries (FedEx, Aramex and others) • Monitor reception supplies and stationery • Handle customer concerns calmly and escalate when needed • Prepare simple daily and monthly reports Requirements • 2+ of front desk or receptionist experience in the UAE, ideally in real estate, hospitality or a corporate environment • Bachelor’s degree • Fluent Arabic and English, spoken and written • Experience in a high-volume, customer-facing setting • Confident with MS Office (Outlook, Excel) and CRM systems • Polished, professional presentation and a calm, friendly manner • Currently based in the UAE