QA&QC Engineer

Dussmann Ajlan & Bros is pleased to announce a new career opportunity for the position of QA&QC Engineer, Anywhere in Saudi Arabia. Description: • Monitor the quality of FM services through inspections and reviews, and report findings, non-conformities and recommendations for improvement. • Develop, implement and maintain the project quality assurance and quality control plan in line with contractual requirements and client expectations. • Prepare, review and update FM policies, procedures, standard operating procedures and ad hoc reports requested by the client within the contracted scope. • Develop standard templates, checklists and document review criteria to maintain consistent quality across project sites and disciplines. • Review monthly deliverables for accuracy, completeness, supporting evidence and compliance with contractual requirements before submission to the client. • Manage deliverable submissions, coordinate responses to client comments, update documents and follow up to obtain formal client approvals. • Conduct quality audits of FM consultancy services, reports and deliverables to verify compliance with the agreed scope, approved procedures and quality requirements. • Audit the quality of FM service providers’ activities against contractual requirements, agreed service levels and approved procedures. • Validate quality-related performance data and supporting evidence used in KPI and SLA assessments and management reports. • Raise and maintain non-conformity reports, assign corrective actions with responsible owners and due dates, and verify effective closure. • Analyze recurring quality issues, coordinate root cause investigations and recommend corrective actions to prevent recurrence. • Prepare and maintain audit and inspection schedules, prioritizing critical services, recurring issues and contractual commitments. • Coordinate technical reviews and endorsements by the relevant discipline specialists before issuing reports, recommendations and technical deliverables. • Control document revisions, review and approval status, and distribution to ensure project teams use current approved documents. • Investigate quality-related client complaints, coordinate corrective actions with the relevant teams and track resolution and closure. • Provide quality awareness training and guidance to consultancy and FM service provider teams on approved procedures, reporting and record-keeping requirements. • Support client, external and certification audits by providing records, coordinating responses and following up on agreed corrective actions. • Lead quality review meetings, training, escalate unresolved issues to the FMC Manager and recommend improvements based on audit results, client feedback and service trends. EXPERIENCE: • Minimum of 7 years of Middle East experience in facility management with at least 3 years in facility management consultancy/ FMMA lead, excellent communication and interpersonal abilities. • Proven experience managing VVIP clients, ability to work under pressure and manage multiple projects simultaneously. EDUCATION: • Bachelor’s degree in electrical/Electronics/Mechanical. • Relevant certifications CFM/FMP/PMP or similar, business administration degree is advantageous. Department: Facilities Management Consultancy Location: Anywhere in KSA Job Title: QA&QC Engineer Reports to: FMC Manager/ FM Consultant If you are an experienced QA&QC Engineer, with a proven track record, we encourage you to apply and become part of our growing team.

Minimum of 7 years of Middle East experience in facility management with at least 3 years in facility management consultancy/ FMMA lead, excellent communication and interpersonal abilities. Bachelor’s degree in electrical/Electronics/Mechanical. Relevant certifications CFM/FMP/PMP or similar, business administration degree is advantageous.

Monitor the quality of FM services through inspections and reviews, and report findings, non-conformities and recommendations for improvement. Develop, implement and maintain the project quality assurance and quality control plan in line with contractual requirements and client expectations. Prepare, review and update FM policies, procedures, standard operating procedures and ad hoc reports requested by the client within the contracted scope. Develop standard templates, checklists and document review criteria to maintain consistent quality across project sites and disciplines. Review monthly deliverables for accuracy, completeness, supporting evidence and compliance with contractual requirements before submission to the client. Manage deliverable submissions, coordinate responses to client comments, update documents and follow up to obtain formal client approvals. Conduct quality audits of FM consultancy services, reports and deliverables to verify compliance with the agreed scope, approved procedures and quality requirements. Audit the quality of FM service providers’ activities against contractual requirements, agreed service levels and approved procedures. Validate quality-related performance data and supporting evidence used in KPI and SLA assessments and management reports. Raise and maintain non-conformity reports, assign corrective actions with responsible owners and due dates, and verify effective closure. Analyze recurring quality issues, coordinate root cause investigations and recommend corrective actions to prevent recurrence. Prepare and maintain audit and inspection schedules, prioritizing critical services, recurring issues and contractual commitments. Coordinate technical reviews and endorsements by the relevant discipline specialists before issuing reports, recommendations and technical deliverables. Control document revisions, review and approval status, and distribution to ensure project teams use current approved documents. Investigate quality-related client complaints, coordinate corrective actions with the relevant teams and track resolution and closure. Provide quality awareness training and guidance to consultancy and FM service provider teams on approved procedures, reporting and record-keeping requirements. Support client, external and certification audits by providing records, coordinating responses and following up on agreed corrective actions. Lead quality review meetings, training, escalate unresolved issues to the FMC Manager and recommend improvements based on audit results, client feedback and service trends.