General Manager Business Development

Group Business Development Manager Mediterranean Gate Business & Trading | Muscat, Sultanate of Oman | Full time ABOUT US Mediterranean Gate is a Muscat-based group working in building and finishing materials. Its units: • Best Choice Ceramics: ceramics, porcelain, sanitary ware and accessories, in the Omani market since 2012, with showrooms and an online store • Casalux: a new luxury showroom for Italian finishing materials in Muscat • Al Raqi: natural and industrial marble and made-to-order pieces • MG Finishing: contracting and execution of finishing works, from material supply to final installation • MG Distribution: wholesale distribution and market access for international brands ABOUT THE ROLE We are looking for a senior leader who reports to the CEO and leads the managers of the five units. You will own growth, profitability and discipline across the group: you set the targets, take decisions within a clear delegation of authority, and build the systems that make results repeatable. The role comes with a written path to Group Executive Director, based on results. WHAT YOU WILL DO Strategy and planning • Build a 3-year group strategy, and an annual plan and budget for each unit • Study the Omani market (segments, competitors, pricing, upcoming projects) and set each brand's positioning and price policy • Prepare feasibility studies for new branches, brands, agencies and partnerships Best Choice Ceramics: market share and performance • Grow market share with numeric targets per showroom and per channel: retail, contractors, projects and online • Improve the product range, pricing, margins and stock turnover, and clear slow-moving stock • Develop the sales team, sales procedures, quotation follow-up, collection and after-sales service Casalux: presence in the luxury market • Lead the launch and position Casalux as Oman's first destination for luxury Italian finishing materials • Reach clients who buy at this level (villa and palace owners, developers, high-end consultants, designers) through relationships, private events and partnerships, not discounts • Protect the brand: client experience, personal service, display quality and discount discipline Al Raqi and MG Finishing: operations and productivity • Set written operating systems from order intake to delivery and collection • Measure and raise productivity, capacity use and cost per piece or project • Control project pricing and margins, delivery dates, quality and site safety MG Distribution: wholesale growth • Build the wholesale network: coverage, dealers, credit terms and pricing • Bring in new international brands and review the profitability of existing ones • Keep stock, logistics, credit and collection under control Across the group • Build a complete offer for villas and projects: materials, marble and special pieces, installation • Build the project channel: developers, contractors, consultants, government and semi-government tenders • Negotiate exclusive agencies and better terms with international suppliers • Drive full ERP use, monthly dashboards, written policies and a group risk register • Follow each unit's P&L, working capital, collections and cash flow with Finance • Lead, assess and develop the unit managers, build succession plans and meet Omanisation ratios • Run a weekly operations meeting and monthly unit reviews, and report monthly and quarterly to the CEO REQUIREMENTS AND EXPERIENCE • Bachelor's degree in business, engineering, finance or a related field; an MBA is a strong plus • 10+ years of experience, including at least 5 in a leadership role with P&L responsibility (general manager, business development manager, division or branch network manager) • Experience in building materials, ceramics and sanitary ware, finishing, contracting or luxury retail; a mix of retail and projects is preferred • A documented track record in numbers: sales growth, market share gains, better profitability, launching a brand or branch • Experience managing more than one unit or company at the same time, and building systems from scratch • A strong network in Oman or the GCC: developers, contractors, consultants • Experience negotiating with European suppliers (Italian and Spanish preferred) and handling exclusive agencies • Strong financial skills: budgets, P&L, cash flow, project pricing, working capital • Hands-on experience with ERP systems and performance dashboards • Fluent Arabic and English, spoken and written • Valid driving licence WHAT WE LOOK FOR • You take decisions on time and own the result • You think strategically and go into detail when needed • Strong commercial and financial sense • You build teams and hold them to account • You lead change in a growing company • You understand what the luxury client expects • Integrity and transparency TERMS • Full time, Muscat head office, with weekly field visits to showrooms, workshop, sites and warehouses • Travel inside and outside Oman to suppliers and international fairs • Reports to the CEO; the five unit managers report to you • Annual incentive linked to performance • A written three-phase career path to Group Executive Director, based on results