Executive - Retail Sales

Job Description Customer relationship • To fully perform in the sales process facilitating the sale of new vehicles on behalf of the brand. • Record and manage each enquiry in dealer management system, demonstrating proactive follow up. • To ensure the customer transaction is semless, meeting the customer expectations of experience within the timely manner. • Understanding of key performance indicators, given from the line manager. • Support the line manager to maximize the profitability of each sale. Administration • Responsibly follow the documented sales process, complying to company and legal requirements. • Support the customer in the understanding of the process and requirements to fulfil the purchase of a new vehicle. • Support the line manager to maintain the sales operations to the desired standards in display and presentation. • Adhere to all HSSE standards.

Customer relationship: To fully perform in the sales process facilitating the sale of new vehicles on behalf of the brand; Record and manage each enquiry in dealer management system, demonstrating proactive follow up; To ensure the customer transaction is seamless, meeting the customer expectations of experience within the timely manner; Understanding of key performance indicators, given from the line manager; Support the line manager to maximize the profitability of each sale. Administration: Responsibly follow the documented sales process, complying to company and legal requirements; Support the customer in the understanding of the process and requirements to fulfil the purchase of a new vehicle; Support the line manager to maintain the sales operations to the desired standards in display and presentation; Adhere to all HSSE standards.