iSTYLE Oman

Retail Sales Executive

Muscat, OmanPosted 1 months ago

Apply link checked yesterday

Salary
AED 14k–17k a month· est.
Job type
Full time
Level
Entry level
Field
Sales & Business Development
Work mode
On site

About the role

Job Title Retail Sales Executive Job Scope The Retail Sales Executive is accountable for reflecting and maintaining a professional image of the store through promoting customer service excellence and using product knowledge and enhanced selling techniques to achieve monthly targets. Main Duties And Responsibilities • Maintain a strong floor presence driving sales, promoting customer service excellence and attending to customers’ needs • Establish solid relationships with customers, cross/upsell and deliver excellent product awareness • Ensure the shop is kept clean and tidy at all times • Maintain an awareness of all products, promotions, advertisements and new releases • Ensure proper display and visual merchandising standards according to communicated guidelines at all times • Assist in processing and replenishing merchandise and participate in the receipt of stocks • Recognize security risks and thefts and handle situations as fast and professionally as possible • Conform to all policies and procedures namely those regarding to payments and exchanges, security practices and loss prevention • Complete necessary trainings, enroll to training portals and maintain the latest certificates • Actively seek inputs from customers, efficiently address complaints and escalate when needed to reinforce service standards. Position Requirements Education High School Diploma or a Bachelor’s/Technical degree. Experience No previous experience needed.

Requirements

Education: High School Diploma or a Bachelor’s/Technical degree. Experience: No previous experience needed.

Responsibilities

  • Maintain a strong floor presence driving sales, promoting customer service excellence and attending to customers’ needs
  • Establish solid relationships with customers, cross/upsell and deliver excellent product awareness
  • Ensure the shop is kept clean and tidy at all times
  • Maintain an awareness of all products, promotions, advertisements and new releases
  • Ensure proper display and visual merchandising standards according to communicated guidelines at all times
  • Assist in processing and replenishing merchandise and participate in the receipt of stocks
  • Recognize security risks and thefts and handle situations as fast and professionally as possible
  • Conform to all policies and procedures namely those regarding to payments and exchanges, security practices and loss prevention
  • Complete necessary trainings, enroll to training portals and maintain the latest certificates
  • Actively seek inputs from customers, efficiently address complaints and escalate when needed to reinforce service standards.

Skills

  • customer service
  • upsell
  • product knowledge
  • visual merchandising
  • stock replenishment
  • loss prevention
  • payments and exchanges
  • customer complaint handling
  • training and certification maintenance

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