Four Seasons Hotels & Resorts, Saudi Arabia

Front Office Manager

Riyadh, Saudi ArabiaPosted 3 days ago

Salary
AED 6k–9k a month· est.
Job type
Full time
Level
Lead
Field
Hospitality & Tourism
Work mode
On site

About the role

Job Summary We are looking for a professional, friendly, and organized Front Office Manager to oversee daily front office operations, ensure excellent customer service, and lead the front desk team efficiently. Key Responsibilities • Manage daily front office operations and activities. • Supervise, train, and support front desk staff. • Welcome guests and ensure a positive customer experience. • Handle guest inquiries, complaints, and requests professionally. • Coordinate with other departments to ensure smooth operations. • Maintain accurate records, reports, and administrative documents. Requirements • Diploma or degree in Hospitality Management, Business Administration, or a related field. • Previous experience in front office operations or a supervisory role. • Excellent communication, leadership, and customer service skills. • Strong organizational and problem-solving abilities. • Proficiency in Microsoft Office and relevant front office systems. What We Offer • Competitive salary. • Professional growth and development opportunities. • A friendly and supportive working environment. How to Apply Interested candidates are invited to submit their resume and cover letter to [email protected] Join our team and help us deliver outstanding service!

Requirements

Diploma or degree in Hospitality Management, Business Administration, or a related field. Previous experience in front office operations or a supervisory role. Excellent communication, leadership, and customer service skills. Strong organizational and problem-solving abilities. Proficiency in Microsoft Office and relevant front office systems.

Responsibilities

Manage daily front office operations and activities. Supervise, train, and support front desk staff. Welcome guests and ensure a positive customer experience. Handle guest inquiries, complaints, and requests professionally. Coordinate with other departments to ensure smooth operations. Maintain accurate records, reports, and administrative documents.

Skills

  • Microsoft Office
  • front office systems
  • customer service
  • leadership
  • communication
  • training
  • problem-solving
  • organizational skills

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