Assistant Front Office Manager

Holiday Inn Riyadh Rose Yard, KSA is a modern full‑service hotel offering an engaging and professional workplace for hospitality talent. Located in Riyadh’s established Al Suwaidi district, the Hotel offers convenient access to west and central Riyadh’s key government and business districts, including the Diplomatic Quarter. Set within a well developed residential area with nearby parks, local amenities and educational institutions, the hotel forms part of a growing mixed use development that will include a retail mall. The hotel features 103 contemporary rooms, including spacious standard rooms and suites, along with three dining outlets, a boardroom, swimming pool, and fitness centre. With a focused operation, high brand standards, and a people‑first culture, Holiday Inn Riyadh Rose Yard offers a supportive environment, hands‑on exposure, and strong opportunities for learning, growth, and career development. Our guests’ memorable experiences have to start somewhere. So why not with you? We’re looking for a new Assistant Front Office Manager to take ownership of delivering exceptional first impressions – managing everything from registration and reservations to porter and concierge services. A little taste of your day-to-day Every day is different, but you’ll mostly be: • Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes • Engaging with guests to build personal relationships and remedy any complaints • Conducting regular front office inspections to ensure we’re making the right first impression • Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk • Training team members on PBX procedures and taking the lead during an emergency or crisis • Reporting into the Director of Rooms you’ll manage a team of front desk employees across several specialisms. What we need from you • Bachelor’s degree / higher education qualification / equivalent in Hotel Management/ Business Administration • 3 years of Front Office/Guest Service experience including management experience • Must speak fluent English • Other languages preferred What