UAT Testing Specialist – Banking APIs & Client Integration

UAT Testing Specialist – Banking APIs & Client IntegrationRole Overview We are seeking a UAT Testing Specialist to manage end-to-end User Acceptance Testing (UAT) for banking and payment services, working directly with corporate clients and their ERP partners to ensure successful integration, testing, and readiness for production go-live. The role combines business and technical testing, client integration support, defect management, and cross-functional coordination to ensure a smooth and reliable client implementation experience. Key Responsibilities1. End-to-End UAT Management • Lead the UAT cycle from kickoff and scope confirmation through test planning, test data preparation, execution tracking, and client sign-off. • Develop, review, and execute test cases covering functional scenarios, business rules, and integration requirements. • Track testing progress, document results, manage blockers, and ensure outstanding issues are resolved before sign-off. • Confirm UAT readiness and coordinate the handover to production go-live. 2. Client Integration & Support • Guide corporate clients and their ERP partners through developer portal setup, including application creation, CIF/CR-UN and account list configuration, product subscriptions, and IP whitelisting. • Act as the primary point of contact for UAT-related issues, reproducing failures, investigating root causes, and distinguishing client configuration issues from platform defects. • Explain technical findings and testing outcomes in clear business terms to clients and stakeholders. • Maintain regular communication with clients regarding testing progress, defects, dependencies, and resolution timelines. 3. Defect Management & Cross-Functional Coordination • Log, document, and track defects in Jira, including reproduction steps, expected and actual results, and supporting evidence. • Coordinate with B2B and Middleware (MW) teams to investigate and resolve platform-related issues. • Retest fixes, perform regression testing where required, and confirm resolution with relevant stakeholders. • Maintain clear records of test execution, defect status, and UAT sign-off. Technical Skills • Writing and executing test cases. • Postman for API testing. • SOAP UI for web service testing. • Oracle SQL Developer for database queries and log investigation. • IBM API Connect. • Familiarity with API integration troubleshooting and interpreting request/response payloads. Business & Product Knowledge Candidates should have working knowledge of the relevant banking and payment services, including: • Single and bulk payments. • Payroll services. • SADAD and MOI single and bulk payments. • MT statements. • Virtual accounts services. • ESAL payments. • POS settlement reports. • Thrift Saving Plan. • Payment purpose codes. • Currency and country codes. • File status codes and related client-side validation rules. Required Competencies • Strong written and verbal communication skills. • Confidence working directly with corporate clients and ERP partners. • Analytical thinking and structured troubleshooting. • Strong documentation, follow-up, and stakeholder management skills. • Ability to manage multiple UAT cycles and coordinate with cross-functional technical teams. • Strong attention to detail and commitment to testing quality and production readiness. Show more Show less

Strong written and verbal communication skills. Confidence working directly with corporate clients and ERP partners. Analytical thinking and structured troubleshooting. Strong documentation, follow-up, and stakeholder management skills. Ability to manage multiple UAT cycles and coordinate with cross-functional technical teams. Strong attention to detail and commitment to testing quality and production readiness.

End-to-End UAT Management: lead the UAT cycle from kickoff and scope confirmation through test planning, test data preparation, execution tracking, and client sign-off; develop, review, and execute test cases covering functional scenarios, business rules, and integration requirements; track testing progress, document results, manage blockers, and ensure outstanding issues are resolved before sign-off; confirm UAT readiness and coordinate the handover to production go-live. Client Integration & Support: guide corporate clients and their ERP partners through developer portal setup, including application creation, CIF/CR-UN and account list configuration, product subscriptions, and IP whitelisting; act as the primary point of contact for UAT-related issues, reproducing failures, investigating root causes, and distinguishing client configuration issues from platform defects; explain technical findings and testing outcomes in clear business terms to clients and stakeholders; maintain regular communication with clients regarding testing progress, defects, dependencies, and resolution timelines. Defect Management & Cross-Functional Coordination: log, document, and track defects in Jira, including reproduction steps, expected and actual results, and supporting evidence; coordinate with B2B and Middleware (MW) teams to investigate and resolve platform-related issues; retest fixes, perform regression testing where required, and confirm resolution with relevant stakeholders; maintain clear records of test execution, defect status, and UAT sign-off.