Senior Training Specialist

Amaken is hiring a Senior Training Specialist for a Food and Beverage company based in Kuwait. The Senior Training Specialist will be responsible for planning, developing, and delivering training programs for new and existing employees. The role will focus on improving employee skills, supporting career development. Key Responsibilities • Develop and deliver training programs for employees at different levels. • Conduct onboarding and orientation programs for new employees. • Prepare training materials, manuals, presentations, and other learning resources. • Identify training needs and skills gaps through regular assessments and feedback. • Develop training plans based on business and operational needs. • Deliver classroom, on-the-job, and online training sessions. • Support the development of employees and store management teams. • Monitor employee performance after training and provide follow-up support when needed. • Evaluate the effectiveness of training programs and recommend improvements. • Work closely with Operations to identify performance issues and provide suitable training solutions. • Coordinate external training programs and work with training providers when required. • Support the development of e-learning and digital training programs. • Maintain training records and prepare regular training reports. • Build relationships with external training institutions and training providers. • Stay updated on new training methods and best practices. • Maintain confidentiality of employee and company information. Qualifications & Requirements • Minimum 5 years of experience in training and development, preferably within restaurant or hospitality operations. • Experience designing and delivering training programs. • Good understanding of restaurant operations and service standards. • Good knowledge of MS Office and restaurant POS/management systems. • Familiarity with e-learning platforms and online training tools. Show more Show less

Minimum 5 years of experience in training and development, preferably within restaurant or hospitality operations. Experience designing and delivering training programs. Good understanding of restaurant operations and service standards. Good knowledge of MS Office and restaurant POS/management systems. Familiarity with e-learning platforms and online training tools.

Develop and deliver training programs for employees at different levels. Conduct onboarding and orientation programs for new employees. Prepare training materials, manuals, presentations, and other learning resources. Identify training needs and skills gaps through regular assessments and feedback. Develop training plans based on business and operational needs. Deliver classroom, on-the-job, and online training sessions. Support the development of employees and store management teams. Monitor employee performance after training and provide follow-up support when needed. Evaluate the effectiveness of training programs and recommend improvements. Work closely with Operations to identify performance issues and provide suitable training solutions. Coordinate external training programs and work with training providers when required. Support the development of e-learning and digital training programs. Maintain training records and prepare regular training reports. Build relationships with external training institutions and training providers. Stay updated on new training methods and best practices. Maintain confidentiality of employee and company information.