Sales Executive

About the role We’re looking for a Sales Executive to drive revenue across all of Serb’s business lines and turn our sales strategy into day-to-day execution. You’ll work with every department, including product, operations, marketing, customer service and finance. You’ll find opportunities, close deals and build long-term relationships with drone pilots, operators, companies and government entities. Key responsibilities: Sales strategy and planning • Implement the company’s sales strategy through monthly and quarterly action plans • Set and track sales targets per product line and department • Analyse market trends, competitors and customer needs, and recommend pricing and offer adjustments • Prepare sales forecasts and performance reports for management Cross-department sales • Sell across Serb’s offerings: AirPass pilot licensing, AirPortal operator approvals and permits, UTM services, Shihab drone detection, and Serb Experience training • Coordinate with internal teams to align sales with delivery and campaigns • Identify cross-selling and upselling opportunities • Pass customer feedback to internal teams to improve products and services Business development and account management • Generate and qualify leads from government, corporate, retail and individual customers • Prepare presentations, proposals and quotations, and negotiate commercial terms • Manage the full sales cycle from first contact to signed agreement and payment • Build long-term relationships with key accounts and drive renewals Sales operations • Keep the CRM (Zoho) accurate and up to date • Follow up on invoicing and collections with finance • Represent Serb at events, exhibitions and partner meetings Requirements • Bachelor’s degree in Business Administration, Marketing, Sales Management or a related business field • At least 2 years of real sales experience with a proven record of meeting targets • Experience managing the full sales cycle, including negotiation and closing • Fluency in Arabic and English • Valid Omani driving licence Preferred • B2B or B2G sales experience in technology, aviation, telecom or services • CRM experience (Zoho preferred) • Knowledge of the Omani government and corporate sectors • Interest in drones, aviation or emerging technology Skills • Strong negotiation, persuasion and closing skills • Excellent communication and presentation skills • Ability to coordinate across departments and stakeholders • Strategic thinking with strong execution • Analytical and reporting skills • Self-motivated and target-driven