Dynatrace Managed Engineer

We are seeking a skilled Dynatrace Managed Engineer to administer, monitor, troubleshoot, and optimize enterprise observability environments. The ideal candidate will have hands-on experience with Dynatrace Managed, OneAgent, ActiveGate, application and infrastructure monitoring, dashboards, and alert management. Key Responsibilities • Perform routine health checks and monitor the Dynatrace Managed environment, including OneAgent, ActiveGate, monitored entities, and telemetry. • Review Dynatrace problems, alerts, dashboards, and monitoring coverage. • Support onboarding of technically ready hosts and applications. • Create, maintain, and optimize operational dashboards, reports, alerting profiles, tags, and management zones. • Perform initial technical analysis and troubleshooting using Dynatrace monitoring data. • Coordinate monitoring issues with application, infrastructure, database, and network teams. • Maintain monitoring inventories, configuration records, and operational documentation. • Coordinate Dynatrace product support cases and follow up on resolutions. • Provide knowledge transfer to customer administrators and operators. • Support continuous improvement and optimization of the Dynatrace environment. Required Qualifications & Experience • Hands-on experience administering Dynatrace Managed environments. • Practical experience deploying and troubleshooting OneAgent and ActiveGate. • Experience monitoring applications, infrastructure, hosts, processes, and services. • Proficiency in maintaining Dynatrace dashboards, reports, alerting profiles, tags, and management zones. • Familiarity with Windows and Linux monitoring. • Understanding of APIs, SNMP, WMI, WinRM, SSH, and database-monitoring access. • Strong troubleshooting, documentation, and stakeholder-coordination skills. • Ability to work onsite in a controlled enterprise environment. Preferred Qualifications • Dynatrace certification or formal training. • Experience with customer-hosted or restricted-connectivity environments. • Exposure to enterprise-scale observability platforms. • Strong reporting, communication, and knowledge-transfer skills. Show more Show less

Hands-on experience administering Dynatrace Managed environments. Practical experience deploying and troubleshooting OneAgent and ActiveGate. Experience monitoring applications, infrastructure, hosts, processes, and services. Proficiency in maintaining Dynatrace dashboards, reports, alerting profiles, tags, and management zones. Familiarity with Windows and Linux monitoring. Understanding of APIs, SNMP, WMI, WinRM, SSH, and database-monitoring access. Strong troubleshooting, documentation, and stakeholder-coordination skills. Ability to work onsite in a controlled enterprise environment.

Perform routine health checks and monitor the Dynatrace Managed environment, including OneAgent, ActiveGate, monitored entities, and telemetry. Review Dynatrace problems, alerts, dashboards, and monitoring coverage. Support onboarding of technically ready hosts and applications. Create, maintain, and optimize operational dashboards, reports, alerting profiles, tags, and management zones. Perform initial technical analysis and troubleshooting using Dynatrace monitoring data. Coordinate monitoring issues with application, infrastructure, database, and network teams. Maintain monitoring inventories, configuration records, and operational documentation. Coordinate Dynatrace product support cases and follow up on resolutions. Provide knowledge transfer to customer administrators and operators. Support continuous improvement and optimization of the Dynatrace environment.