Facility Operation and Maintenance Lead

The Facility Operation and Maintenance Lead is responsible for providing an efficient and safe working environment for Technical Institute and Qatar Armed Forces Staff. Consulting with Senior Management, all QAF/QECE stakeholders and the BAE Systems Construction and Facilities function and with external contractors, the role will ensure the day-to-day care, management, security, and preservation of all Technical Institute hard and soft services. Engaging directly with all occupants, including all suppliers, contractors and vendors, the role will ensure stakeholders are informed of their obligations and, as a result, day-to-day operations remain uninterrupted. Managing all preventative and reactive maintenance activities the role will ensure the relevant Operations and Maintenance teams are completing their tasks in a safe and timely manner. Additionally, directing all maintenance personnel and engaging with the QAFTI Officers and QAF Maintenance Team, the role will ensure all activities are completed in-line with the Facility Maintenance and Operations Manuals provided by suppliers and in line with both BAE and Governmental Policies and legislation. The role will oversee all QAF and relevant Al Udeid authorities’ activities and the BAE Systems Facilities and Construction function activities to ensure the statutory and regulatory requirements are met whilst maintaining an uninterrupted supply of all utility services and that the TI remains operationally safe to deliver activities to the customer. The Facility Operation and Maintenance Lead will report directly to the Technical Operations Manager and work closely with the Engineering Lead and SHE functions, to ensure the needs of the organisation are met, inclusive of any Technical Institute development activities. Through the support team, the role will plan and implement a programme for local purchase and sourcing of assets and POL, including training items and tooling required to support training delivery (electrical and mechanical). This role will also ensure a robust waste disposal system is in place in collaboration with the QAF FM team. The Facility Operation and Maintenance Lead will also be responsible for the management of three Support Technicians and their activities, ultimately ensuring support is provided to the Engineering Lead and Teaching Staff as required, as well as utilising them on a priority basis for any FM related tasks to provide a suitably safe working environment for all staff and students and that all Technical Institute operations can be carried out in a safe manner, without risk and does not affect the ability to deliver training. The role will function as the point of contact for all BAE Systems security related matters, including perimeter security, building security, alarm activations, personnel access, and asset management. Working closely with both the QAF Security Forces, QBO and BAE UK Security, ensuring all applicable regulations are not compromised • Development, implementation and maintenance of the Facility Management and Operation Plan, inclusive of all Supplier and Civil Defense documentation pertinent to the inspections, maintenance, and operation of all Technical Institute facilities and MEP services. • Working closely with the responsible QAF people, manage activities related to the operation and maintenance of the facilities. Activities, including scheduled inspections, preventative maintenance, reactive maintenance with functional support to ensure any building/equipment warranties are not compromised. • Customer liaison regarding all facility concerns and contract dependencies, inclusive of the provision of utilities and services i.e., waste disposal, water, fuel, power, AC etc. • Production and presentation of reports for the QTI SMT, QAF and BAE Systems as required, identifying recurring issues and trends, costs incurred and disruptions to training delivery and, in turn, implementing improvement initiatives. • Responsible for ensuring all Technical Institute staff are informed on the processes and procedures for raising faults and issues are appropriately documented and feedback/updates provided. • Monitoring and analysis of all fault reports to identify trends and propose cost effective solutions. • Manage all BAE Systems contractors, vendors, and third-party visits to ensure security and safety is not compromised and all activities are conducted against the appropriate risk assessment and safe systems of work, implementing BAE Use of External Contractors’ policy where required. • Reporting to all relevant stakeholders, any facility or utility provision issues, changes to risk assessments or standard operating procedures. • Regularly review the Operation and Maintenance services to identify and implement the necessary actions against areas for improvement in operation, cost saving, and efficiency. • Working with the QAF, ensure all design drawings, including fire, civils, utilities, mechanical, electrical, and plumbing and update/replace if any systems and infrastructure or utility provision is changed. • Oversee all refurbishments and renovations, ensuring strict compliance with regulatory and statutory regulations. Ensuring any building and/or equipment warranty remains unaffected and all relevant stakeholders (including BAE Facilities and Construction and QECE/QCD) approvals have been obtained. • As the Security Lead and POC for all security matters for both BAE and QAF, design, produce and implement the required documentation suite to be compliant. Including Staff and Visitors Access, Clear Desk Policy, Mobile Phone Policy, and production of the Technical Institutes Business Continuity & Incident Management Plans. Requirements • A Foundation Degree/HND in Management, Operations Management, or a similar discipline with a background in Engineering. • Safety, Health, and Environment qualifications equivalent to NEBOSH Dip or NCRQ Dip. • Knowledge of financial management principles and general understanding of finance and budgeting. • Highly organized with extensive planning and problem-solving skills required. • Ability to manage time and workload effectively. • Excellent communication skills, both written and verbal. • Ability to engage and motivate others. • Experience working in a military environment. • Experience working in the Middle East. • High degree of competency with Microsoft Office applications. • Able to gather and analyze data and produce reports. • Experience working in an educational establishment is preferred.

A Foundation Degree/HND in Management, Operations Management, or a similar discipline with a background in Engineering. Safety, Health, and Environment qualifications equivalent to NEBOSH Dip or NCRQ Dip. Knowledge of financial management principles and general understanding of finance and budgeting. Highly organized with extensive planning and problem-solving skills required. Ability to manage time and workload effectively. Excellent communication skills, both written and verbal. Ability to engage and motivate others. Experience working in a military environment. Experience working in the Middle East. High degree of competency with Microsoft Office applications. Able to gather and analyze data and produce reports. Experience working in an educational establishment is preferred.

Develop, implement and maintain the Facility Management and Operation Plan, inclusive of all Supplier and Civil Defense documentation pertinent to the inspections, maintenance, and operation of all Technical Institute facilities and MEP services. Manage activities related to the operation and maintenance of the facilities, including scheduled inspections, preventative maintenance, reactive maintenance with functional support to ensure warranties are not compromised. Coordinate with QAF personnel, manage security, waste disposal, utilities, and services; liaise with customers regarding facility concerns and contract dependencies. Produce reports identifying recurring issues, trends, costs, disruptions to training delivery, and implement improvement initiatives. Ensure staff are informed on processes and procedures for raising faults; monitor fault reports to identify trends and propose cost-effective solutions. Manage BAE Systems contractors, vendors, and third-party visits in line with risk assessments and safe systems of work. Report facility or utility provision issues and changes to risk assessments or SOPs. Review operations and maintenance services regularly to identify actions for improvement in operation, cost-saving, and efficiency. Ensure design drawings are kept up to date and coordinate refurbishments/renovations in compliance with regulations. Serve as Security Lead and point of contact for security matters, producing documentation for compliance (Staff/Visitors Access, Clear Desk Policy, Mobile Phone Policy, Business Continuity & Incident Management Plans).