Business Development Manager – Hospitality

The Role We are looking for a commercially driven Business Development Manager who understands the hotel industry, knows how hotels operate, and is comfortable building relationships with hotel owners, operators, General Managers, department heads, and corporate hospitality groups. Previous experience working within or selling to the hotel industry is a MUST for this position. This is not a general technology sales role. We are specifically looking for someone who understands hospitality, hotel operations, the hotel decision-making process, and the challenges hotel teams face every day. The successful candidate will be responsible for developing new business opportunities, building a strong pipeline, presenting TDH solutions to hotels and hospitality groups, and converting opportunities into long-term partnerships. Key Responsibilities • Identify and develop new business opportunities across hotels, resorts, serviced apartments, and hospitality groups in the UAE and GCC. • Build and manage a strong pipeline of qualified hospitality opportunities. • Establish relationships with hotel General Managers, Operations Directors, IT leaders, F&B teams, Rooms Division teams, Procurement, Finance, and corporate decision-makers. • Conduct face-to-face meetings, product presentations, and demonstrations with potential clients. • Understand each hotel’s operational challenges and position TDH solutions accordingly. • Manage the complete sales cycle from prospecting and initial contact through presentation, proposal, negotiation, and contract signing. • Develop relationships with hotel management companies, owners, operators, and hospitality groups. • Work closely with TDH’s product, onboarding, operations, and management teams to ensure successful client handover and implementation. • Maintain accurate sales pipeline and forecasting information. • Attend hospitality exhibitions, conferences, networking events, and industry meetings. • Monitor the hospitality market and identify new hotel openings, management agreements, hospitality groups, and potential strategic opportunities. • Build long-term relationships with clients and identify opportunities for account expansion and cross-selling. • Consistently achieve individual sales and revenue targets. Candidate RequirementsHospitality Experience – Mandatory Hotel or hospitality industry experience is a strict requirement for this position. Candidates must have relevant experience either: • Working directly within hotels or hotel groups, particularly in commercial, operations, F&B, rooms, IT, guest experience, procurement, or related functions; OR • Selling technology, software, services, or solutions directly to hotels and hospitality groups. Candidates without meaningful hotel-industry experience will not be considered. Additional Requirements • Minimum 6 years of relevant business development, sales, commercial, or hospitality experience. • Strong understanding of hotel operations and the hospitality business environment. • Existing network within the UAE hotel industry is highly preferred. • Experience dealing with General Managers, Hotel Managers, Operations Directors, IT Directors, Procurement teams, and corporate hotel executives. • Strong communication, presentation, negotiation, and relationship-building skills. • Comfortable presenting technology solutions to both operational and senior management teams. • Proven ability to generate leads and build a sales pipeline independently. • Strong commercial mindset with the ability to close deals. • Highly proactive, target-driven, and comfortable working in a fast-growing company. • Excellent English communication skills. • Arabic is an advantage but not mandatory. • UAE driving licence is preferred. • Experience with hospitality technology, SaaS, PMS, POS, guest experience platforms, hotel operations systems, or similar solutions is a strong advantage. Who We Are Looking For We want someone who can walk into a hotel and immediately understand the environment. You should be comfortable speaking with a General Manager about operational efficiency, with an F&B Director about guest ordering and revenue, with a Rooms Division Manager about service requests and housekeeping, and with an IT Director about systems and integrations. Most importantly, you should understand how hotels make decisions and how to build trust with hospitality professionals. What TDH Offers • Opportunity to join a fast-growing hospitality technology company headquartered in the UAE. • Exposure to leading international and regional hotel groups. • A technology platform solving real operational and guest-experience challenges in hotels. • Competitive salary and performance-based incentives. • Significant opportunity for career growth as TDH expands across the region and internationally. Important • Hospitality / hotel industry experience is mandatory. Applications from candidates without relevant hotel-sector experience will not be considered. Show more Show less

Minimum 6 years of relevant business development, sales, commercial, or hospitality experience. Strong understanding of hotel operations and the hospitality business environment. Existing network within the UAE hotel industry is highly preferred. Experience dealing with General Managers, Hotel Managers, Operations Directors, IT Directors, Procurement teams, and corporate hotel executives. Strong communication, presentation, negotiation, and relationship-building skills. Comfortable presenting technology solutions to both operational and senior management teams. Proven ability to generate leads and build a sales pipeline independently. Strong commercial mindset with the ability to close deals. Highly proactive, target-driven, and comfortable working in a fast-growing company. Excellent English communication skills. Arabic is an advantage but not mandatory. UAE driving licence is preferred. Experience with hospitality technology, SaaS, PMS, POS, guest experience platforms, hotel operations systems, or similar solutions is a strong advantage.

Identify and develop new business opportunities across hotels, resorts, serviced apartments, and hospitality groups in the UAE and GCC. Build and manage a strong pipeline of qualified hospitality opportunities. Establish relationships with hotel General Managers, Operations Directors, IT leaders, F&B teams, Rooms Division teams, Procurement, Finance, and corporate decision-makers. Conduct face-to-face meetings, product presentations, and demonstrations with potential clients. Understand each hotel’s operational challenges and position TDH solutions accordingly. Manage the complete sales cycle from prospecting and initial contact through presentation, proposal, negotiation, and contract signing. Develop relationships with hotel management companies, owners, operators, and hospitality groups. Work closely with TDH’s product, onboarding, operations, and management teams to ensure successful client handover and implementation. Maintain accurate sales pipeline and forecasting information. Attend hospitality exhibitions, conferences, networking events, and industry meetings. Monitor the hospitality market and identify new hotel openings, management agreements, hospitality groups, and potential strategic opportunities. Build long-term relationships with clients and identify opportunities for account expansion and cross-selling. Consistently achieve individual sales and revenue targets.