Business Development Manager – Premium Portfolio

Mai Dubai is seeking an experienced Business Development Manager to drive new business acquisition across premium hospitality, HoReCa, corporate offices, airlines, clubs and specialty retail. The role owns the full acquisition journey, from prospecting and pitching to commercial negotiation, contracting and first-order activation, before handing over operational accounts to the relevant Channel owner. Roles & Responsibilities: • Identify, qualify and develop a pipeline of high-potential premium accounts. • Build senior customer relationships and deliver tailored pitches and commercial proposals. • Lead pricing discussions, commercial negotiations and contract execution within approved guidelines. • Coordinate customer onboarding, product listing, pricing, logistics and launch readiness. • Drive successful first orders and ensure all commercial and operational requirements are met. • Formally hand over activated accounts to Channel owners with complete documentation. • Maintain accurate pipeline forecasts, business development reports and performance updates. Ideal Candidate: • Bachelor's degree in Business, Marketing, Sales, Hospitality or a related field. • 10–15 years of experience in business development, premium hospitality, foodservice or strategic account acquisition. • Proven track record of winning new accounts and converting opportunities into profitable business. • Strong UAE/GCC network across premium hospitality, HoReCa or related sectors. • Excellent commercial negotiation, pitching, relationship management and pipeline management skills. • Strong understanding of customer profitability, route-to-market and premium-channel economics. • Entrepreneurial, proactive and results-driven, with strong ownership and execution capabilities. • Experience in premium beverages or coffee solutions and Arabic language skills are an advantage. Show more Show less

Bachelor's degree in Business, Marketing, Sales, Hospitality or a related field. 10–15 years of experience in business development, premium hospitality, foodservice or strategic account acquisition. Proven track record of winning new accounts and converting opportunities into profitable business. Strong UAE/GCC network across premium hospitality, HoReCa or related sectors. Excellent commercial negotiation, pitching, relationship management and pipeline management skills. Strong understanding of customer profitability, route-to-market and premium-channel economics. Entrepreneurial, proactive and results-driven, with strong ownership and execution capabilities. Experience in premium beverages or coffee solutions and Arabic language skills are an advantage.

Identify, qualify and develop a pipeline of high-potential premium accounts. Build senior customer relationships and deliver tailored pitches and commercial proposals. Lead pricing discussions, commercial negotiations and contract execution within approved guidelines. Coordinate customer onboarding, product listing, pricing, logistics and launch readiness. Drive successful first orders and ensure all commercial and operational requirements are met. Formally hand over activated accounts to Channel owners with complete documentation. Maintain accurate pipeline forecasts, business development reports and performance updates.