KPI Specialist

Saudi Service Company Limited (SSCL) is a leading service provider in the Kingdom of Saudi Arabia, specializing in maintenance operations, facility management, and technical support services. The company is committed to delivering reliable, high-quality, and cost-effective solutions that ensure the smooth and efficient operation of client facilities across healthcare, industrial, and commercial sectors Job Purpose: Develops, implements, and manages performance measurement frameworks to support data-driven decision making and organizational improvement. Analyzes key metrics, ensures data accuracy, and collaborates with departments to align KPIs with strategic objectiv es. Provides actionable insights through analytical reporting and fosters a performance-focused culture to enhance operational efficiency and effectiveness. Responsibilities: • Design, develop, and implement comprehensive KPI frameworks to effectively measure and monitor organizational performance. • Collect, validate, and analyze performance data to evaluate key metrics and assess progress toward strategic objectives. • Collaborate with departments and business units to identify relevant and meaningful performance indicators aligned with operational priorities. • Prepare detailed analytical reports and visual presentations summarizing KPI results, trends, and insights for management review. • Ensure the accuracy, consistency, and reliability of all performance data and reporting processes. Provide actionable recommendations to enhance operational efficiency and process effectiveness based on KPI analysis and performance findings. • Conduct training sessions and provide guidance to employees on KPI tools, reporting systems, and data interpretation techniques. • Ensure all KPIs are aligned with organizational goals, strategic plans, and performance management frameworks. • Stay informed about emerging trends, technologies, and methodologies in performance measurement and data analytics to continuously improve KPI systems. • Ensure alignment of individual and team efforts with the organization's strategic goals, fostering a culture of collaboration, accountability, and continuous improvement to achieve desired outcomes. • Perform any additional duties or tasks assigned by the direct supervisor, as required to support departmental and organizational objectives. Education & Experiences: Bachelor's degree in Business Administration, Data Analytics, or related fields. Minimum Experience : 3-5 years in performance measurement or data analysis roles. Professional Technical Certificate : Certification in data analytics or performance management is preferred. Key Skills: • Expertise in KPI development and analysis. • Strong analytical and problem-solving abilities. • Proficiency in data visualization tools and software. • Excellent communication and presentation skills. • Knowledge of business performance frameworks and methodologies. • Ability to collaborate effectively with cross-functional teams. • Strong organizational and documentation skills. • Commitment to continuous improvement and innovation. • Familiarity with industry-specific performance metrics. Show more Show less