Presales Engineer – ICT Infrastructure & Physical Security

The Presales Engineer owns the technical side of the bid process. The role is responsible for translating client requirements, tender documents, and site conditions into costed, compliant, practical, and buildable solutions across ICT infrastructure and physical security / ELV systems. The Presales Engineer will develop technical designs, drawings, BOQs, compliance statements, and technical proposals that support successful bids, while ensuring a smooth handover to the project delivery team. Key Responsibilities • Analyse RFPs, RFIs, tender specifications, drawings, and site conditions to identify scope, gaps, risks, and requirements. • Design end-to-end ICT infrastructure and physical security / ELV solutions. • Prepare technical designs, AutoCAD drawings, BOQs, material take-offs, compliance matrices, and technical proposals. • Perform technical calculations for CCTV coverage, VMS storage, bandwidth, PoE, UPS, fibre links, rack elevations, heat loads, cable lengths, and pathway capacity. • Select appropriate products and technologies based on technical requirements, cost, lifecycle, licensing, and client standards. • Conduct site surveys, walk-downs, and as-built verification. • Present solutions to clients, consultants, and end users and participate in technical clarification meetings. • Coordinate with OEMs and distributors for technical support, pricing, product information, and authorisations. • Support demonstrations, proof-of-concepts, and pilot setups. • Provide a complete technical handover to the project delivery team and support submittals, RFIs, and design changes during execution. Requirements • 5+ years of experience in presales, solution design, or design engineering within a systems integrator, ELV contractor, or technology vendor. • Demonstrable experience managing tenders end-to-end, including solution design, BOQ, compliance statements, and technical proposals. • Strong knowledge of structured cabling, copper and fibre infrastructure, LAN/WAN, switching, routing, VLANs, PoE, Wi-Fi, and data centre/server room infrastructure. • Strong knowledge of CCTV, VMS, access control, intrusion detection, intercom, barriers, turnstiles, and ELV systems. • Experience with VMS platforms such as Milestone, Genetec, Bosch, Axis, Hanwha, Hikvision, or equivalent. • Proficiency in AutoCAD and experience producing technical drawings to a professional production standard. What We're Looking For • A technically strong and commercially aware Presales Engineer who can take ownership of the complete bid process. • Someone who can translate complex client requirements into practical, compliant, and cost-effective solutions. • Strong analytical and problem-solving skills with excellent attention to detail. • Excellent technical writing, presentation, and communication skills. • Ability to work effectively with clients, consultants, vendors, commercial teams, and project delivery teams. • A proactive individual who can manage multiple tenders and deadlines while maintaining a high standard of quality. • Strong understanding of both technical design and commercial considerations. • A team player who takes ownership from initial enquiry through to successful project handover. Show more Show less

5+ years of experience in presales, solution design, or design engineering within a systems integrator, ELV contractor, or technology vendor. Demonstrable experience managing tenders end-to-end, including solution design, BOQ, compliance statements, and technical proposals. Strong knowledge of structured cabling, copper and fibre infrastructure, LAN/WAN, switching, routing, VLANs, PoE, Wi-Fi, and data centre/server room infrastructure. Strong knowledge of CCTV, VMS, access control, intrusion detection, intercom, barriers, turnstiles, and ELV systems. Experience with VMS platforms such as Milestone, Genetec, Bosch, Axis, Hanwha, Hikvision, or equivalent. Proficiency in AutoCAD and experience producing technical drawings to a professional production standard.

Analyse RFPs, RFIs, tender specifications, drawings, and site conditions to identify scope, gaps, risks, and requirements. Design end-to-end ICT infrastructure and physical security / ELV solutions. Prepare technical designs, AutoCAD drawings, BOQs, material take-offs, compliance matrices, and technical proposals. Perform technical calculations for CCTV coverage, VMS storage, bandwidth, PoE, UPS, fibre links, rack elevations, heat loads, cable lengths, and pathway capacity. Select appropriate products and technologies based on technical requirements, cost, lifecycle, licensing, and client standards. Conduct site surveys, walk-downs, and as-built verification. Present solutions to clients, consultants, and end users and participate in technical clarification meetings. Coordinate with OEMs and distributors for technical support, pricing, product information, and authorisations. Support demonstrations, proof-of-concepts, and pilot setups. Provide a complete technical handover to the project delivery team and support submittals, RFIs, and design changes during execution.