Receptionist (Emiratisation)

At Terracotta – Driving Business Growth in Recruitment, Outsourcing & Corporate Services Terracotta Outsourcing is a leading outsourcing and manpower solutions provider, delivering recruitment, outsourcing, EOR/PEO, visa outsourcing, PRO services, and corporate solutions across the region. We are currently hiring an Emirati Receptionist to join a prestigious Government Entity based in Abu Dhabi (Interviews will be conducted in Dubai). The successful candidate will be responsible for managing front-desk and reception activities, welcoming visitors, handling calls and inquiries and ensuring a professional and positive experience for all visitors and stakeholders. We are looking for a confident, well-presented, and customer-focused professional with excellent communication skills in both English and Arabic. Position: Receptionist Location: Abu Dhabi Nationality: Emirati Employment: Full-Time Contract (Outsourced Employee) Key Responsibilities Reception & Front Desk • Welcome and greet visitors, guests, and stakeholders in a professional and courteous manner. • Manage daily reception and front-desk activities efficiently. • Handle incoming calls, inquiries, and visitor requests professionally. • Coordinate visitor access and communicate with relevant internal departments. • Maintain a professional and organized reception area. • Provide accurate information and assistance to visitors when required. • Ensure a high standard of customer service and visitor experience. Communication & Customer Service • Communicate confidently and professionally with visitors, employees, and stakeholders. • Handle inquiries and requests with professionalism and appropriate follow-up. • Maintain a positive, welcoming, and service-oriented approach at all times. • Represent the organization with a high level of professionalism and confidence. Required Qualifications & Experience • UAEN is mandatory • Excellent English and Arabic communication skills, both verbal and written. • Strong presentation and interpersonal skills. • Professional, confident, and well-presented. • Previous experience in reception, front office, customer service, hospitality, or a similar role is preferred. • Strong ability to interact with visitors and stakeholders professionally. • Good organizational and coordination skills. • Ability to handle multiple tasks in a professional and efficient manner. • Strong customer-service mindset and professional appearance. Ideal Candidate We are looking for a polished, confident, and approachable UAEN who can professionally represent a prestigious Government Entity and provide an excellent experience to visitors and stakeholders. Show more Show less

UAEN is mandatory; Excellent English and Arabic communication skills, both verbal and written; Strong presentation and interpersonal skills; Professional, confident, and well-presented; Previous experience in reception, front office, customer service, hospitality, or a similar role is preferred; Strong ability to interact with visitors and stakeholders professionally; Good organizational and coordination skills; Ability to handle multiple tasks in a professional and efficient manner; Strong customer-service mindset and professional appearance.

Reception & Front Desk: Welcome and greet visitors, guests, and stakeholders in a professional and courteous manner; Manage daily reception and front-desk activities efficiently; Handle incoming calls, inquiries, and visitor requests professionally; Coordinate visitor access and communicate with relevant internal departments; Maintain a professional and organized reception area; Provide accurate information and assistance to visitors when required; Ensure a high standard of customer service and visitor experience. Communication & Customer Service: Communicate confidently and professionally with visitors, employees, and stakeholders; Handle inquiries and requests with professionalism and appropriate follow-up; Maintain a positive, welcoming, and service-oriented approach at all times; Represent the organization with a high level of professionalism and confidence.