Higher Education MENA Sales Manager

Informa is a leading academic publishing, business intelligence, knowledge, and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100. Taylor & Francis is one of the world’s largest publishers of high-quality, peer reviewed scholarly journals, books, e-books and reference works. We empower learners, thinkers and doers with trusted knowledge that advances research and enriches lives. We bring together diverse people, ideas and opinions to validate and publish the experts, theories and truths that matter. And we’ve been doing this in an unbroken arc since 1798. Our purpose is to foster human progress through knowledge. We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we’d love to hear from you. Job Description We are seeking a results-driven Higher Education Sales Manager to lead textbook and learning solutions revenue growth across Gulf higher education markets. In this role, you will build strategic relationships with institutions and deliver tailored educational solutions that address their evolving needs. This is an excellent opportunity for an accomplished sales professional seeking a new challenge that combines effective account management with new business development. Success requires consultative sales expertise, an entrepreneurial mindset, and the ability to position our offerings as essential resources for academic excellence. You will need a deep understanding of the regional higher education landscape, including cultural nuances and institutional buying behaviours, to navigate complex purchasing processes effectively. Working closely with the Head of Higher Education Sales, Higher Education Sales colleagues, MENA Sales teams, Channel Partners, and cross-functional teams in Marketing and Editorial, you will develop and execute comprehensive sales strategies that align institutional needs with company objectives. This position demands strategic thinking, cultural intelligence, and commercial rigor to drive success across the MENA region. This role will require frequent travel across the Middle East territory. When you are not travelling for business, you will also be required to attend our office in Dubai 3 days per week for collaboration in person with colleagues. Closing date for applications: 12th October 2026. Please note we will be shortlisting applications during this window. Key responsibilities and Accountability • Planning, scheduling and carrying out regular sales visits to customers to achieve financial targets within your sales region, customising sales documentation and tools to maximize sales opportunities. • Cultivating strong, holistic relationships with your customer base, working to ensure that trading with each account is sustainable, profitable and delivering a high level of customer satisfaction • Reporting periodically to the Head of Sales on sales progress and the business environment, thus ensuring responsiveness to both the micro and macro trading conditions. • Collecting and disseminating market, competitor, and customer feedback, including passing on leads • Establishing a strategic approach to the short-, medium- and long-term business on territory, to ensure that activity is both relevant and flexible to the evolving trading environment over time • Preparing for and contributing to sales meetings and events to build strategic awareness and to gather market relevant intelligence. • Actively liaising with stakeholder departments or groups within the business to enhance T&F’s coverage of the territory Increasing T&F Influence in the library market and beyond by cultivating a network of contacts across the region, extensive interaction with our consortia in collaboration with the Higher Education Textbooks. • Acting as liaison with Product Development in support of solution-specific sales that respond to customer needs as well as other departments (Editorial, OA, Marketing etc) to design and lead specific strategic initiatives in cooperation with key stakeholders. • Representing the company externally, where necessary, i.e. on working party groups or through networks, maintaining a presence and information gathering role on the trading environment Qualifications Experience & Knowledge • Excellent knowledge of and experience selling to the higher education market • Proven track record of formulating and implementing successful sales strategies • Experience of working in a sales environment, primarily with established B2B partnerships • The ability to influence, drive for results and establish clear agenda for key stakeholders in your territory • Target driven approach and the skills to manage sales plans and delivery • Ability to create and maintain positive and effective relationships with the sales team and other internal colleagues • Additional language skills - particularly Arabic - would be a distinct advantage Skills and Behaviours • A professional manner; the ability to approach others in a tactful manner while reacting well under pressure • A proactive, solutions-oriented approach with a focus on driving progress and achieving results • Strong consultative sales skills and the ability to deliver tailored solutions that meet customer needs • The ability to analyse and synthesize complex or diverse information; proven experience collecting and researching data • Ability to problem solve such as identifying and resolving problems in a timely manner; additionally, developing alternative solutions while working alone or in a group and using reason even when dealing with emotional topics • A clear oral communicator who can speak clearly and persuasively in positive or negative situation while simultaneously being a strong listener to better clarify • Exceptional written and verbal communication skills, with the ability to engage and influence stakeholders at all levels • A team player who can balance both team and individual responsibilities and build positive relationships with internal and external stakeholders • A leader who can exhibit confidence in self and others by inspiring and motivating others to perform well • Demonstrated business acumen by understanding business implications of decisions; displaying orientation to profitability; demonstrates knowledge of market and competition • Excellent analytical and problem-solving abilities, with the capacity to make data-driven decisions • A results-oriented mindset with a strong focus on achieving and exceeding sales targets Additional Information Closing Date: Applications will close on 12 Oct 2026. Applications are shortlisted on

Excellent knowledge of and experience selling to the higher education market; Proven track record of formulating and implementing successful sales strategies; Experience of working in a sales environment, primarily with established B2B partnerships; The ability to influence, drive for results and establish clear agenda for key stakeholders in your territory; Target driven approach and the skills to manage sales plans and delivery.

Planning, scheduling and carrying out regular sales visits to customers to achieve financial targets within your sales region, customizing sales documentation and tools to maximize sales opportunities. Cultivating strong, holistic relationships with your customer base, working to ensure that trading with each account is sustainable, profitable and delivering a high level of customer satisfaction. Reporting periodically to the Head of Sales on sales progress and the business environment, thus ensuring responsiveness to both the micro and macro trading conditions. Collecting and disseminating market, competitor, and customer feedback, including passing on leads. Establishing a strategic approach to the short-, medium- and long-term business on territory, to ensure that activity is both relevant and flexible to the evolving trading environment over time. Preparing for and contributing to sales meetings and events to build strategic awareness and to gather market relevant intelligence. Actively liaising with stakeholder departments or groups within the business to enhance T&F’s coverage of the territory Increasing T&F Influence in the library market and beyond by cultivating a network of contacts across the region, extensive interaction with our consortia in collaboration with the Higher Education Textbooks. Acting as liaison with Product Development in support of solution-specific sales that respond to customer needs as well as other departments (Editorial, OA, Marketing etc) to design and lead specific strategic initiatives in cooperation with key stakeholders. Representing the company externally, where necessary, i.e. on working party groups or through networks, maintaining a presence and information gathering role on the trading environment.