NOC Engineer

We are hiring an experienced NOC Engineer for our client in Khobar, Saudi Arabia to support the continuous monitoring and first-line operation of a large-scale network environment across multiple locations. The role will focus on maintaining network availability, monitoring SD-WAN and WAN infrastructure, troubleshooting connectivity issues, and providing first-line incident response. Key Responsibilities: • Monitor and administer Cisco Meraki SD-WAN across branch locations • Monitor and operate VeloCloud SD-WAN infrastructure • Troubleshoot Cisco switching infrastructure across HQ, warehouses, and branch locations • Monitor and troubleshoot IPsec tunnels terminating on Fortinet perimeter firewalls • Manage SolarWinds monitoring dashboards, alerts, thresholds, uptime, and capacity reporting • Monitor WAN connectivity across multiple Fortinet WAN links • Perform first-line triage of network incidents and escalate firewall/routing issues when required • Maintain up-to-date network documentation, including topology, VLANs, and circuit information • Follow ITIL-based incident and ticket management processes within a 24/7 NOC environment Required Technical Skills: • Cisco Meraki Dashboard – SD-WAN policies, VPN topology, wireless & switch management • VeloCloud SD-WAN operation and troubleshooting • Cisco IOS switching – VLANs, spanning tree & port security • Fortinet FortiGate administration & IPsec VPN troubleshooting • SolarWinds NPM – monitoring, alert configuration, tuning & reporting • Strong understanding of routing, NAT, WAN circuits, and core networking concepts • Experience working within a 24/7 NOC environment Candidates with strong hands-on experience in enterprise network monitoring, SD-WAN, Cisco, Fortinet, and SolarWinds environments are encouraged to apply. Note : Only shortlisted candidates will be contacted. Show more Show less

Key Responsibilities: Monitor and administer Cisco Meraki SD-WAN across branch locations; Monitor and operate VeloCloud SD-WAN infrastructure; Troubleshoot Cisco switching infrastructure across HQ, warehouses, and branch locations; Monitor and troubleshoot IPsec tunnels terminating on Fortinet perimeter firewalls; Manage SolarWinds monitoring dashboards, alerts, thresholds, uptime, and capacity reporting; Monitor WAN connectivity across multiple Fortinet WAN links; Perform first-line triage of network incidents and escalate firewall/routing issues when required; Maintain up-to-date network documentation, including topology, VLANs, and circuit information; Follow ITIL-based incident and ticket management processes within a 24/7 NOC environment.

Key Responsibilities: Monitor and administer Cisco Meraki SD-WAN across branch locations; Monitor and operate VeloCloud SD-WAN infrastructure; Troubleshoot Cisco switching infrastructure across HQ, warehouses, and branch locations; Monitor and troubleshoot IPsec tunnels terminating on Fortinet perimeter firewalls; Manage SolarWinds monitoring dashboards, alerts, thresholds, uptime, and capacity reporting; Monitor WAN connectivity across multiple Fortinet WAN links; Perform first-line triage of network incidents and escalate firewall/routing issues when required; Maintain up-to-date network documentation, including topology, VLANs, and circuit information; Follow ITIL-based incident and ticket management processes within a 24/7 NOC environment.