Warehousing and Transcon Lead Agent

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. • 18,000 trained professionals • 350+ locations worldwide • Fortune 500 • Globally unified systems Job Description Major Duties and Responsibilities • Ensure smooth and timely freight process flow • Ensure accurate and timely data entry into our operational system • Track and Trace Transcon files and reporting • Ensure accurate and timely client and vendor billing • Ensure delivery of freight and timely clearance when applicable • Interact with customers in arranging their shipments to meet customers service standards • Contribute and maintain good relationships with suppliers • Meet compliance at all times • Network communications, timely responses to emails and requests • Meet KPI standards in accordance with Company policy • Understand customers procedures and maintain updated internal DLSOPs Qualifications • 6 months to 1 year related experience and/or training; or equivalent combination of education and experience • Understanding of ocean documentation process a plus • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results • Pro-active, strong organizational skills • Good computer skills (Excel, Word) • Hazardous Materials certification (preferred) • Fluent in English Additional Information Employee Benefits: • Paid Vacation, Holiday, Sick Time • Health Plan: Medical • Life Insurance • Employee Stock Purchase Plan • Training and Personnel Development Program Reporting Structure to: Customer Retention and Development Manager Show more Show less