Warehouse Operations Supervisor

Long Description Job Summary Job Responsibilities • Shift management of inbound / outbound operations. • Ensure inbound inventory is captured on the system prior on offloading items in the warehouse • Ensure for each, every, SKU offloaded has scannable barcodes • Carry out full inspection audits for packaging and labeling quality of offloaded items • Maintain and organize daily shift rota of personnel • Responsible in planning the resource used in offloading & putaway • Recheck if offloaded items are placed on the correct pallet type • Check and support management in achieving daily targets set by BU • Recommends any improvements to the management to meet standard KPI • Provide reports set by management for daily review of Warehouse activities • Participation in internal /external reviews as required • Responsible to ensure all personnel under him has proper Sap training • Recommends for promotion and training of personnel • Lead by example on Health & Safety behavior – enforcing good practice amongst team leaders and operations staff. • Support Management in reduction of operational costs against agreed forecasts & budgets • Ensure that containers offloaded as per target daily • Responsible to team container assignment as per manpower capacity • Report any discrepancies received on containers offloaded (damages / Shortages / Excess) • Ensure that pending putaway on floor will be prioritized in binning • Closely coordinate with Fleet Supervisor for container status to ensure offloading will not be delayed • Coordinate /Monitor materials required for offloading (pallets , shrink wraps, etc) • Ensure lag time is not more than 24 hours unless approved by management • Ensure no hanging Outbulk on system unless approved by Management • Provides feedback for Inbound improvements • Closely coordinate with Manager on floor situation – pending putaway, backlog in offloading • Responsible in planning leave/ compensatory off of personnel and submit for approval to Manager Candidate Requirements Potentials / Skills Technical • Experience of managing inbound warehouse activities • User knowledge of warehouse management systems and MHE capabilities. • Highly PC Literate (MS Office applications) • Thorough understanding of KPI reporting and control procedures Personal Competencies • Able to manage a large multicultural workforce, demonstrating a high degree of cultural sensitivity • Excellent verbal and written skills with the ability to the ability to adopt the most appropriate means of communication at all times eg telephone, E-mail, one to one, group presentation etc. • A confident leader with the ability to motivate staff and foster teamwork • Highly customer focused with a personal commitment to Quality • Team Player who can earn respect and is comfortable working in a results originated environment. • Daily KPI focused • Disciplined • Flexible • Motivated Education Show more Show less

Experience of managing inbound warehouse activities. User knowledge of warehouse management systems (WMS) and MHE capabilities. Highly PC literate (MS Office applications). Thorough understanding of KPI reporting and control procedures. Able to manage a large multicultural workforce with strong communication skills. Excellent verbal and written skills; ability to communicate via telephone, email, one-to-one, and group presentations. Confident leadership with ability to motivate staff and foster teamwork. Customer-focused with commitment to quality. Demands high standards, discipline, and flexibility. Motivated and KPI-focused.

Shift management of inbound and outbound operations. Ensure inbound inventory is captured in the system prior to offloading items. Ensure each offloaded SKU has scannable barcodes. Conduct full inspection audits for packaging and labeling quality. Maintain and organize daily shift rosters. Plan resources for offloading and putaway. Verify offloaded items are placed on correct pallet types. Support management in achieving daily targets set by BU. Recommend improvements to meet standard KPIs. Provide reports for daily review of warehouse activities. Participate in internal/external reviews as required. Ensure personnel have SAP training. Recommend promotions and training for personnel. Lead by example on health and safety. Support management in reducing operational costs. Ensure containers offloaded as per daily target. Manage container assignment based on manpower. Report discrepancies (damages/shortages/excess). Prioritize pending putaway on floor. Coordinate with Fleet Supervisor on container status to prevent delays. Monitor materials needed for offloading (pallets, shrink wraps). Ensure lag time not more than 24 hours unless approved. Ensure no hanging Outbulk in system unless approved. Provide feedback for inbound improvements. Coordinate with Manager on floor situations (pending putaway, backlog). Plan leave and compensatory off for personnel and submit for approval.