Guest Relations Officer

Note that only candidates with UAE Driving license + personal car will be given preference. The company will provide parking access and fuel allowance. Raine and Horne Dubai is a progressive and successful vacation rental agency handling all facets of short-term rentals. Due to continued expansion, we are currently seeking a Guest Relations Officer for our Dubai operations. with a sincere passion to succeed and for customer service in general. HOSPITALITY background and valid UAE driving license is essential. Duties & Responsibilities • Handling reservation enquiries and bookings • Guest Check In / Out • Able to work under pressure and rotating weekend roster • Excellent guest relation skills and solution focused • Good communication and interpersonal skills • Ability to work in a team • Resolve guests' complaints • General administrative duties • Excellent verbal and written communication skills and an ability to communicate well at all levels. • Valid UAE driving license and personal car required The successful applicant will need take a professional approach to customer service and thrive on going above and beyond to ensure guests have a memorable stay. You come from a guest relations background, ideally within the hotel sector, and your attention to detail and ability to multi-task will see you thrive in this role. Benefits • Modern office and systems • Friendly working environment • Career development & progression opportunities If you would like an opportunity to secure this exciting role, Apply Now! Show more Show less

Valid UAE driving license and personal car required. Hospitality background preferred.

Handling reservation enquiries and bookings; Guest check-in / check-out; Able to work under pressure with rotating weekend roster; Excellent guest relation skills and solution-focused approach; Good communication and interpersonal skills; Ability to work in a team; Resolve guests' complaints; General administrative duties; Excellent verbal and written communication skills; Communicate well at all levels.