Client Services Manager, Business Banking - BB Customer Service & Quality (UAEN)

We are seeking a talented and customer-centric individual to join MashreqBank as a Client Services Manager in our RBU - Muraqabat Branch. In this role, you will be responsible for managing and enhancing the overall customer experience for our SME clients. Your primary focus will be to ensure timely and accurate handling of customer requests, account maintenance, and compliance with regulatory requirements, while also driving service excellence and operational efficiency. Show more Show less

Manage and enhance the overall customer experience for SME clients at the Muraqabat Branch. Ensure timely and accurate handling of customer requests, account maintenance, and regulatory compliance while driving service excellence and operational efficiency.