Grand Hyatt

Guest Service Officer - Front Office

Kuwait City, KuwaitPosted 3 weeks ago

Salary
AED 14k–22k a month· est.
Job type
Full time
Level
Junior
Field
Hospitality & Tourism
Work mode
On site

About the role

Organization- Grand Hyatt Kuwait City Summary As a Guest Service Officer, you will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the varied departments within the Rooms division: • Front Office • Reservations Qualifications An ideal candidate will possess: • Ideally with a relevant degree or diploma in Hospitality or Tourism management. • Minimum 2 years' work experience in hotel operations. • Good customer service, communications and interpersonal skills are a must. • Native level Arabic skills required

Requirements

An ideal candidate will possess: Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years' work experience in hotel operations. Good customer service, communications and interpersonal skills are a must. Native level Arabic skills required.

Responsibilities

The Guest Service Officer is responsible to contribute to the smooth and efficient running of the varied departments within the Rooms division: Front Office; Reservations.

Skills

  • Customer service
  • Interpersonal skills
  • Communications
  • Arabic language - native level
  • Front Office operations
  • Reservations coordination
  • Hospitality management fundamentals
  • Hotel operations
  • Guest services

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