Hyatt Hotels

Guest Relation Officer (Female)

Kuwait City, KuwaitPosted 2 months ago

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Salary
AED 4k–7k a month· est.
Job type
Full time
Level
Junior
Field
Hospitality & Tourism
Work mode
On site

About the role

As a Guest Relation Officer, you will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Relation Officer is responsible to assist in the smooth and efficient running of the Guest Relations Department within the Rooms Division The potential candidate must ideally have: - A relevant degree or diploma in Hospitality or Tourism management. - Minimum 2 years' work experience hotel operations. - Good problem solving, administrative and interpersonal skills are a must. - Arabic language skills is a must

Requirements

Relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years' work experience in hotel operations. Good problem solving, administrative and interpersonal skills. Arabic language skills are a must.

Responsibilities

Assist with the efficient running of the Guest Relations Department within the Rooms Division. Support in meeting guest, employee and owner expectations and maintain Hyatt brand standards.

Skills

  • Guest relations
  • Hospitality management
  • Customer service
  • Problem solving
  • Administrative skills
  • Interpersonal communication
  • Arabic language

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