Hyatt Hotels
Guest Service Officer - Front Office
Kuwait City, KuwaitPosted 2 months ago
Apply link checked yesterday
- Salary
- AED 3k–5k a month· est.
- Job type
- Full time
- Level
- Mid level
- Field
- Hospitality & Tourism
- Work mode
- On site
About the role
As a Guest Service Officer, you will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the varied departments within the Rooms division: - Front Office - Reservations An ideal candidate will possess: - Ideally with a relevant degree or diploma in Hospitality or Tourism management. - Minimum 2 years' work experience in hotel operations. - Good customer service, communications and interpersonal skills are a must. - Native level Arabic skills required
Requirements
An ideal candidate will possess: - Ideally with a relevant degree or diploma in Hospitality or Tourism management. - Minimum 2 years' work experience in hotel operations. - Good customer service, communications and interpersonal skills are a must. - Native level Arabic skills required
Responsibilities
Provide an excellent and consistent level of service to customers. Contribute to the smooth and efficient running of the varied departments within the Rooms division: Front Office and Reservations.
Skills
- Customer service
- Communications
- Interpersonal skills
- Hospitality operations
- Front Office operations
- Reservations management
- Arabic language
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