Hyatt Hotels

Guest Service Officer - Front Office

Kuwait City, KuwaitPosted 2 months ago

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Salary
AED 3k–5k a month· est.
Job type
Full time
Level
Mid level
Field
Hospitality & Tourism
Work mode
On site

About the role

As a Guest Service Officer, you will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the varied departments within the Rooms division: - Front Office - Reservations An ideal candidate will possess: - Ideally with a relevant degree or diploma in Hospitality or Tourism management. - Minimum 2 years' work experience in hotel operations. - Good customer service, communications and interpersonal skills are a must. - Native level Arabic skills required

Requirements

An ideal candidate will possess: - Ideally with a relevant degree or diploma in Hospitality or Tourism management. - Minimum 2 years' work experience in hotel operations. - Good customer service, communications and interpersonal skills are a must. - Native level Arabic skills required

Responsibilities

Provide an excellent and consistent level of service to customers. Contribute to the smooth and efficient running of the varied departments within the Rooms division: Front Office and Reservations.

Skills

  • Customer service
  • Communications
  • Interpersonal skills
  • Hospitality operations
  • Front Office operations
  • Reservations management
  • Arabic language

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