Waiter and Waitress - Seasonal

Mandarin Oriental Muscat is looking for a Server to join our Food and Beverage team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental Muscat Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events. For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group’s legendary service, world-class amenities and sweeping sea or mountain views. About The Job Server reports to the Food and Beverage Supervisor. As Server, you will be responsible for the following duties: • To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and a demonstrate a professional image for our guests • To ensure that mise en place is completed shift to shift and during service in order to provide an efficient service. • To ensure a full knowledge of the menu and wine list in order to respond or amend guests requests to their full satisfaction. • To greets guests and establish rapport in order to ensure guest satisfaction. • To ensure that the restaurant is kept clean and in appropriate order at all times. • To assist and prepare all VIP amenities in order to deliver them in compliance with our Legendary Quality Standards • To ensure that all service steps are performed in order to reach guest satisfaction and to comply with our Legendary Quality Standards • To ensure all dishes are presented in compliance with hotel standards and food & beverage specifications. • To deliver service according to hotel standards and guest requirements in a friendly, courteous and efficient manner • To up-sell services and products to our guests always, enhancing service and generating increased revenue. • To perform any tasks relating to billing according to hotel service standards and cashiering policies • To report any guest comments or complaints to the manager on duty in In Room Dining allowing prompt corrective action • To perform clearing of tables and trays in the wash service area ensuring efficient rotation of silver, china and glassware and keeping breakage to a minimum • To perform duties relating to counting linen on a rota basis • To cooperate with colleagues and provide practical support. • To perform additional duties as related to the position or as prescribed by management. Server, We Expect From You • Previous experience as a Server in a luxury property is preferred. • Proficiency in English is essential; additional or Arabic language skills are a plus. • Ability to operate the software system to process orders efficiently. • Strong understanding of the outlet's concept and food and beverage offerings to effectively communicate with guests. Our commitment to you • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. • MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. • Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. We’re Fans. Are you? Show more Show less