Regional Sales Service Manager HEAT EXCHANGER

Company Description Aquarius Worldwide FZE partners with both jobseekers and businesses to develop tailored workforce solutions. The company carefully sources candidates and supports them in refining their professional profiles to better match industry needs. By closely collaborating with business partners, Aquarius Worldwide FZE gains a clear understanding of organizational requirements and culture. This approach enables placements that aim for long-term success and a strong mutual fit between talent and employer. Applicants can expect a professional environment focused on alignment, development, and sustainable growth. Our client is a regional leader in manufacturing & service of heat exchangers. Stability is the key ability of this core team driving the business. Having prestigious projects across the world. Name you can trust. Role Description The Regional Sales Service Manager – Heat Exchanger is a full-time, on-site role based in Dubai. This position is responsible for driving regional sales of heat exchanger products and services, managing key customer accounts, and building strong relationships with industrial clients. Day-to-day responsibilities include identifying new business opportunities, preparing and presenting technical and commercial proposals, coordinating after-sales service, and overseeing installation, maintenance, and troubleshooting support in collaboration with technical teams. The role also involves monitoring market trends, competitor activity, and customer feedback to refine sales strategies, as well as preparing regular sales forecasts and performance reports. The Regional Sales Service Manager will work closely with internal stakeholders to ensure high service quality, timely delivery, and strong customer satisfaction across the region. This is a regional role for Long term service agreements for the following: ◦ Shell & Tube Heat Exchangers Plate Heat Exchangers ◦ Fin Fan Air Coolers ◦ Condensers ◦ Marine Coolers ◦ Evaporators Manage the entire sales cycle from initial contact and technical consultation through to contract closure and post-sales follow-up. Qualifications • Strong technical aptitude combined with excellent business development capabilities. • Demonstrated experience in regional sales management, account management, and business development, ideally within industrial equipment or heat exchanger products. Refurbishment • Strong customer relationship management skills, including negotiation, solution selling, and stakeholder communication at multiple organizational levels. • Technical understanding of heat exchangers, Hydrojet or related mechanical / process equipment, with the ability to interpret specifications and coordinate with engineering teams. Heat transfer • Operational and service management skills, including coordination of installation, maintenance, and after-sales support to ensure high service standards. • sound knowledge of ASME and TEMA standards, must possess ASME Boiler and Pressure Vessel Code (BPVC) and TEMA Standards • Proficiency in preparing sales forecasts, reports, and market analyses, with solid numerical and analytical skills. • MANDATORY: Direct experience selling service solutions into refinery, petrochemical, or power generation environments, with an understanding of shutdown/turnaround logistics. • Bachelor’s degree in Engineering (Mechanical or related field) or Business, or equivalent practical experience in a relevant industrial sector. • Excellent written and verbal communication skills in English; additional regional languages are an advantage. • Heat exchangers, radiators, climate control • Proficiency in CRM software and sales pipeline management. • Minimum 10+ years experience in the GCC and Middle East markets • Refinery HSE requirements & shutdown projects. • Willingness to travel extensively to meet clients and support sales activities. • Ability to work on-site in Dubai and travel within the region as needed, with a proactive and self-directed work style. • Prior experience in the Middle East market and familiarity with industrial or energy-sector clients is preferred. • Overseas candidates who have client base in the Middle East & GCC region can apply for this role. Privacy policy: All applicants can be rest assured that their information will not be shared to any other platform and complete confidentiality is maintained, without your consent the CV will not be submitted to our client. Process: Ideal candidates will be contacted by our recruiter for screening and evaluation rounds. Show more Show less

Qualifications include strong technical aptitude with business development capabilities; experience in regional sales management, account management, and business development, ideally within industrial equipment or heat exchanger products (refurbishment); strong customer relationship management, negotiation, solution selling, and stakeholder communication at multiple levels; technical understanding of heat exchangers and related equipment with ability to interpret specifications and coordinate with engineering teams (heat transfer); operational and service management skills including coordination of installation, maintenance, and after-sales support; knowledge of ASME and TEMA standards with ASME BPVC and TEMA; proficiency in preparing sales forecasts, reports, and market analyses with solid numerical/analytical skills; mandatory direct experience selling service solutions into refinery/petrochemical/power generation environments (shutdown/turnaround logistics); bachelor’s degree in Engineering (Mechanical or related field) or Business or equivalent practical experience; excellent written and verbal English communication skills; willingness to travel; on-site Dubai work and travel within the region; prior Middle East market experience preferred.

Drive regional sales of heat exchanger products and services; manage key customer accounts and build relationships with industrial clients; identify new business opportunities; prepare and present technical and commercial proposals; coordinate after-sales service and oversee installation, maintenance, and troubleshooting with technical teams; monitor market trends, competitor activity, and customer feedback to refine sales strategies; prepare regular sales forecasts and performance reports; ensure high service quality, timely delivery, and strong customer satisfaction across the region; manage the entire sales cycle from initial contact and technical consultation through contract closure and post-sales follow-up.