Receptionist

Job Summary The Receptionist serves as the first point of contact for Mohamed Hilal Group, providing a professional and welcoming experience to visitors, clients, and employees. The role is responsible for managing front desk operations, handling administrative tasks, coordinating office communications, and supporting the procurement process through the timely creation and tracking of Purchase Orders (POs). Key Responsibilities • Welcome and assist visitors, clients, and guests in a professional and courteous manner. • Manage the reception area, ensuring it remains clean, organized, and presentable at all times. • Answer, screen, and direct incoming phone calls and email inquiries. • Coordinate meeting room bookings and prepare meeting areas for visitors. • Receive, sort, and distribute incoming mail, packages, and courier deliveries. • Raise Purchase Orders (POs) through the company ERP system and coordinate with relevant departments for approvals. • Track PO status and follow up with vendors and internal stakeholders as required. • Maintain records of office supplies and coordinate replenishment with approved vendors. • Provide administrative support, including filing, document management, and data entry. • Coordinate with Facilities and Administration teams for office maintenance requests. • Assist in organizing company meetings, events, and visitor arrangements. • Ensure compliance with company policies and maintain confidentiality of company information. • Support other administrative duties as assigned by the Administration Manager. Qualifications & Experience • Diploma or Bachelor's degree in Business Administration or a related field. • 2–4 years of experience as a Receptionist, Front Desk Executive, or Administrative Assistant. • Experience in raising Purchase Orders (POs) using ERP systems (D365, SAP, Oracle, or similar) is preferred. • Proficiency in Microsoft Office (Word, Excel, Outlook). • Excellent verbal and written communication skills in English. • Professional appearance and customer-service-oriented attitude. Key Competencies • Customer Service Excellence • Professional Communication • Front Desk Management • Administrative Coordination • Purchase Order (PO) Processing • Time Management • Organizational Skills • Attention to Detail • Multitasking • Team Collaboration • Confidentiality & Professionalism Show more Show less

Diploma or Bachelor's degree in Business Administration or a related field; 2–4 years of experience as a Receptionist, Front Desk Executive, or Administrative Assistant; Experience in raising Purchase Orders (POs) using ERP systems (D365, SAP, Oracle, or similar) is preferred; Proficiency in Microsoft Office (Word, Excel, Outlook); Excellent verbal and written communication skills in English; Professional appearance and customer-service-oriented attitude.

Welcome and assist visitors, clients, and guests in a professional and courteous manner; Manage the reception area, ensuring it remains clean, organized, and presentable at all times; Answer, screen, and direct incoming phone calls and email inquiries; Coordinate meeting room bookings and prepare meeting areas for visitors; Receive, sort, and distribute incoming mail, packages, and courier deliveries; Raise Purchase Orders (POs) through the company ERP system and coordinate with relevant departments for approvals; Track PO status and follow up with vendors and internal stakeholders as required; Maintain records of office supplies and coordinate replenishment with approved vendors; Provide administrative support, including filing, document management, and data entry; Coordinate with Facilities and Administration teams for office maintenance requests; Assist in organizing company meetings, events, and visitor arrangements; Ensure compliance with company policies and maintain confidentiality of company information; Support other administrative duties as assigned by the Administration Manager.