Business Development Manager, Integrated Resorts & Casino

Position This role will Lead the commercial and brand development strategy in a very fast-growing UAE channel: the Integrated Resorts and Casinos. This position will require working daily with multiple internal and external stakeholders including our distributor partner, Maisons, and the Resorts & Casinos team. Job Responsibilities • Establish and manage relationships with senior on-trade decision makers: F&B leadership, Head sommeliers and mixologists, procurement teams, and VIP program managers. • Co-lead with our distributor partner MMI the joint business planning process: including negotiations, A&P allocation, and investment optimization. • Secure multi-year pouring agreements: visibility programs, and on-menu integration for MH portfolio. Maximize portfolio availability and rate of sales at every touchpoint. • Develop and manage an annual commercial and activation calendar for integrated resorts & casino partners, ensuring alignment across portfolio, channels, and S&OP commitments. • Prepare the Briefs for Maisons for bespoke programs, activations and visibility and be the main Maison contact for project follow-ups and implementation. • Build and execute customer propositions: tailored for integrated resorts & casino environments across gaming floors, VIP lounges, suites, entertainment venues, and signature bars. • Ensure best-in-class execution: providing direction on coverage, service model, forecasting, and stock availability. • Partner with training teams to deliver first class service and innovative consumer experiences. • Provide clear KPIs and performance tracking across distribution, visibility, volume, NSI, and share objectives. • Operate with a strong compliance mindset, working within regulatory requirements associated with casino and integrated resort operations. • Collaborate closely with Maisons to secure A&P budgets and bespoke creative concepts. • Act as a Brand Ambassador, providing the required staff trainings and adapted incentive programs • Be an active contributor of the MH casino community: Scan the market for trends and competitive insights Profile • 8–10 years of experience in commercial, luxury hospitality, integrated resorts, or casino operations. • Exceptional relationship-building skills with high-end customers and VIP-focused environments. • A successful experience with a reputed Integrated Resort brands is a plus (Wynn, MGM, Venetian, Marina Bay Sands…). • Strong commercial acumen with proven success in premium on-trade, hotel chains, nightlife groups, or luxury F&B environments. • Creative mindset to drive Maison teams into creating bespoke programs fillings the specific needs of demanding resorts and casinos operators. • Excellent negotiation, influencing, and persuasive selling skills with senior-level stakeholders. • Ability to navigate complex regulatory and compliance frameworks. • Strong analytical capability, financial understanding, and forecasting discipline. • Experience with pre-opening hospitality operations is preferred. • Ability to manage multiple priorities and maintain pace in a fast-evolving channel. Strong project management skills Show more Show less

8–10 years of experience in commercial, luxury hospitality, integrated resorts, or casino operations. Exceptional relationship-building skills with high-end customers and VIP-focused environments. A successful experience with a reputed Integrated Resort brands is a plus (Wynn, MGM, Venetian, Marina Bay Sands…). Strong commercial acumen with proven success in premium on-trade, hotel chains, nightlife groups, or luxury F&B environments. Creative mindset to drive Maison teams into creating bespoke programs fillings the specific needs of demanding resorts and casinos operators. Excellent negotiation, influencing, and persuasive selling skills with senior-level stakeholders. Ability to navigate complex regulatory and compliance frameworks. Strong analytical capability, financial understanding, and forecasting discipline. Experience with pre-opening hospitality operations is preferred. Ability to manage multiple priorities and maintain pace in a fast-evolving channel. Strong project management skills

Establish and manage relationships with senior on-trade decision makers: F&B leadership, Head sommeliers and mixologists, procurement teams, and VIP program managers. Co-lead with our distributor partner MMI the joint business planning process: including negotiations, A&P allocation, and investment optimization. Secure multi-year pouring agreements: visibility programs, and on-menu integration for MH portfolio. Develop and manage an annual commercial and activation calendar for integrated resorts & casino partners, ensuring alignment across portfolio, channels, and S&OP commitments. Prepare the Briefs for Maisons for bespoke programs, activations and visibility and be the main Maison contact for project follow-ups and implementation. Build and execute customer propositions: tailored for integrated resorts & casino environments across gaming floors, VIP lounges, suites, entertainment venues, and signature bars. Ensure best-in-class execution: providing direction on coverage, service model, forecasting, and stock availability. Partner with training teams to deliver first class service and innovative consumer experiences. Provide clear KPIs and performance tracking across distribution, visibility, volume, NSI, and share objectives. Operate with a strong compliance mindset, working within regulatory requirements associated with casino and integrated resort operations. Collaborate closely with Maisons to secure A&P budgets and bespoke creative concepts. Act as a Brand Ambassador, providing the required staff trainings and adapted incentive programs. Be an active contributor of the MH casino community: Scan the market for trends and competitive insights