Hyatt Hotels

Guest Service Officer - Reservations

Abu Dhabi, UAEPosted 4 months ago

Apply link checked yesterday

Salary
AED 4k–6k a month· est.
Job type
Full time
Level
Mid level
Field
Hospitality & Tourism
Work mode
On site

About the role

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

Requirements

Minimum 2 years work experience in hotel operations. Relevant degree or diploma in Hospitality or Tourism management.

Responsibilities

Provide an excellent and consistent level of service to guests; contribute to the smooth and efficient running of the Reception within the Rooms Division.

Skills

  • Customer service
  • Communication
  • Interpersonal skills
  • Guest services
  • Reception
  • Hotel operations
  • Hospitality industry knowledge

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