Key Account Manager

TruKKer is hiring a Key Account Executive to own and grow strategic enterprise relationships across the Kingdom of Saudi Arabia. This is a frontline commercial role focused on retaining, deepening, and expanding TruKKer's existing book of high-value B2B accounts across domestic and cross-border GCC corridors. Key responsibilities: - Own a portfolio of assigned enterprise key accounts across KSA — full lifecycle ownership from onboarding to renewal. - Drive revenue and gross margin growth from existing accounts through upselling, cross-selling, and lane expansion. - Build account-specific growth plans with clear monthly and quarterly revenue targets, and execute against them. - Be the single point of contact for assigned clients — building deep, multi-level relationships with Supply Chain Heads, Logistics Managers, and Procurement teams. - Conduct regular client review meetings (weekly / monthly / quarterly) covering performance, service improvements, and growth opportunities. - Handle daily commercial activities — quotations, rate negotiations, contract renewals, RFQ responses, and tender submissions. KPIs: - Account portfolio revenue grown by 30–40% YoY through wallet-share expansion. - Net retention of all assigned key accounts maintained at 95%+. - New lanes / new BUs unlocked within at least 50% of assigned accounts. - Client NPS / CSAT improved measurably across the portfolio. Qualifications: - Customer-first, commercially sharp, target-oriented account manager who thrives on building relationships AND closing business. - Already operating in the KSA logistics or supply chain ecosystem — knows shippers, knows the lanes, knows the market. - Strong execution discipline — every deal closed, every issue resolved, every client review delivered on time. - Comfortable in a digital-first, fast-paced startup environment where things move quickly and accountability is high.

Own a portfolio of assigned enterprise key accounts across KSA — full lifecycle ownership from onboarding to renewal. Drive revenue and gross margin growth from existing accounts through upselling, cross-selling, and lane expansion. Build account-specific growth plans with clear monthly and quarterly revenue targets, and execute against them. Be the single point of contact for assigned clients — building deep, multi-level relationships with Supply Chain Heads, Logistics Managers, and Procurement teams. Conduct regular client review meetings (weekly / monthly / quarterly) covering performance, service improvements, and growth opportunities. Handle daily commercial activities — quotations, rate negotiations, contract renewals, RFQ responses, and tender submissions.