TruKKer

Key Account Manager

Dammam, Saudi ArabiaPosted 1 months ago

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Salary
AED 15k–27k a month· est.
Job type
Full time
Level
Mid level
Field
Sales & Business Development
Work mode
On site

About the role

TruKKer is hiring a Key Account Executive to own and grow strategic enterprise relationships across the Kingdom of Saudi Arabia. This is a frontline commercial role focused on retaining, deepening, and expanding TruKKer's existing book of high-value B2B accounts across domestic and cross-border GCC corridors. Key responsibilities: - Own a portfolio of assigned enterprise key accounts across KSA — full lifecycle ownership from onboarding to renewal. - Drive revenue and gross margin growth from existing accounts through upselling, cross-selling, and lane expansion. - Build account-specific growth plans with clear monthly and quarterly revenue targets, and execute against them. - Be the single point of contact for assigned clients — building deep, multi-level relationships with Supply Chain Heads, Logistics Managers, and Procurement teams. - Conduct regular client review meetings (weekly / monthly / quarterly) covering performance, service improvements, and growth opportunities. - Handle daily commercial activities — quotations, rate negotiations, contract renewals, RFQ responses, and tender submissions. KPIs: - Account portfolio revenue grown by 30–40% YoY through wallet-share expansion. - Net retention of all assigned key accounts maintained at 95%+. - New lanes / new BUs unlocked within at least 50% of assigned accounts. - Client NPS / CSAT improved measurably across the portfolio. Qualifications: - Customer-first, commercially sharp, target-oriented account manager who thrives on building relationships AND closing business. - Already operating in the KSA logistics or supply chain ecosystem — knows shippers, knows the lanes, knows the market. - Strong execution discipline — every deal closed, every issue resolved, every client review delivered on time. - Comfortable in a digital-first, fast-paced startup environment where things move quickly and accountability is high.

Requirements

Customer-first, commercially sharp, target-oriented account manager who thrives on building relationships AND closing business. Already operating in the KSA logistics or supply chain ecosystem — knows shippers, knows the lanes, knows the market. Strong execution discipline — every deal closed, every issue resolved, every client review delivered on time. Comfortable in a digital-first, fast-paced startup environment where things move quickly and accountability is high.

Responsibilities

Own a portfolio of assigned enterprise key accounts across KSA — full lifecycle ownership from onboarding to renewal. Drive revenue and gross margin growth from existing accounts through upselling, cross-selling, and lane expansion. Build account-specific growth plans with clear monthly and quarterly revenue targets, and execute against them. Be the single point of contact for assigned clients — building deep, multi-level relationships with Supply Chain Heads, Logistics Managers, and Procurement teams. Conduct regular client review meetings (weekly / monthly / quarterly) covering performance, service improvements, and growth opportunities. Handle daily commercial activities — quotations, rate negotiations, contract renewals, RFQ responses, and tender submissions.

Skills

  • account management
  • B2B sales
  • upselling
  • cross-selling
  • contract negotiations
  • RFQ responses
  • tender submissions
  • portfolio management
  • client relationship management
  • logistics knowledge
  • supply chain familiarity
  • growth planning
  • net revenue retention
  • NPS / CSAT improvement

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