White Spot Facilities Management Services LLC

Guest Experience Maker

Dubai, UAEPosted 1 months ago

Apply link checked yesterday

Salary
AED 8k–12k a month· est.
Job type
Full time
Level
Mid level
Field
Hospitality & Tourism
Work mode
On site

About the role

Requirements: - Diploma or Bachelor's degree in Hospitality, Tourism, Business Administration, or a related field. - 2–4 years of experience in hospitality, hotels, holiday homes, customer service, or guest relations. - Excellent communication and interpersonal skills. - Strong problem-solving and conflict-resolution abilities. - Proficiency in Microsoft Office and Property Management Systems (PMS). - Customer-focused approach with a passion for delivering exceptional guest experiences. - Valid UAE Driving License (Mandatory). - Fluent in English; additional languages will be an advantage. - Ability to travel between properties/sites as required. Preferred Experience: - Experience in holiday homes, serviced apartments, hotels, or luxury hospitality. - Familiarity with Booking.com, Airbnb, and other OTA platforms. - Strong coordination and organizational skills. - Ability to work flexible shifts, weekends, and holidays if required.

Requirements

Diploma or Bachelor's degree in Hospitality, Tourism, Business Administration, or a related field. 2–4 years of experience in hospitality, hotels, holiday homes, customer service, or guest relations. Excellent communication and interpersonal skills. Strong problem-solving and conflict-resolution abilities. Proficiency in Microsoft Office and Property Management Systems (PMS). Customer-focused approach with a passion for delivering exceptional guest experiences. Valid UAE Driving License (Mandatory). Fluent in English; additional languages will be an advantage. Ability to travel between properties/sites as required.

Responsibilities

Not explicitly listed in the posting.

Skills

  • Diploma or Bachelor's degree in Hospitality, Tourism, Business Administration
  • Hospitality experience
  • Customer service
  • Interpersonal skills
  • Problem-solving
  • Conflict-resolution
  • Microsoft Office
  • Property Management Systems (PMS)
  • UAE Driving License
  • English proficiency
  • Travel between properties/sites

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