L3 Sales Consultant (Jeddah - Retail Sales)

Sales Consultant. High-level Job Purpose Statement Responsible for showing and selling new cars to people who visit the showrooms. As customer representatives greet arriving customers and make themselves available to answer questions; explain the features of different models and apprise shoppers of financing options and warranties. Essential Duties and Responsibilities Sales/ Sales Presentation  Meet and maintain monthly/annual sales targets  Greet potential customers while adhering to Company policies and procedures for presentation dress code, cleanliness of work space and timekeeping; project and maintain the proper image of the Company and product  Use the Sales Kit throughout the selling process to ensure that the proper standards of presentation and process are followed  Determine customer needs and requirements for a particular vehicle  Agree with the customer on the type of vehicle required and support the recommendation by emphasizing the benefits of the vehicle  Maintain confidentiality in all aspects of the business as outlined in the Company’s policies and procedures  Maintain a warm, friendly, helpful, and enthusiastic attitude throughout the sales process Sales Process  Check the system for vehicle availability  Ensure full understanding of various financing packages, calculations, and documentation requirements  Assist the customer in choosing the best financing option for them.  Follow up on the approval for customer financing  Initiate orders through approved sales guidelines  Use the approved Customer Communication Schedule to ensure proper tracking after the sale is made Post Sale  Implement approved vehicle scheduling and delivery process  Contact the customer three days after vehicle delivery to ensure customer satisfaction with the sale; remind him of first service visit and inform him that he may receive calls for survey purposes  Ask for referrals for other potential customers Key Performance Indicators KPI Value KPI Value Revenue GP% Volume Profit/Discount Rate Minimum Requirements for the Role Qualifications University Degree Experience 2 years’ minimum experience in field sales; Knowledge, Skills and Abilities Excellent verbal and written communication skills Good computer skills; Fluent in English and Arabic. Excellent interpersonal skills