Patient Services Coordinator

About the role

Requirements

• Industry / Domain: Healthcare
• Necessary Knowledge and Experience: Minimum of 2 years’ experience in related field Experience in Healthcare setting.
• Education and Certification Requirements: Bachelor degree

Responsibilities

• KEY RESPONSIBILITIES:
• - Register the patients who have appointment if the patient did not have appointment will register them as waiting list.
• - Register the referral patients who came from out Dallah hospital and check the information required of referral form.
• - Open file for the new patient in correctly.
• - Adding and updating the insurance in HMIS
• - Check the insurance of the patient in Council of Health Insurance by Hafiza or IQAMA number and then check the eligibility in the Website of the insurance company to get treatment in Dallah Hospital.
• - Enter the medical consultation for the patient and renew the consultation if it’s necessary.
• - Checking and updating and extending the approval of the patient in the Website of the insurance company.
• - Checking the approvals which is the below limit of the insurance coverage and interring in HMIS.
• - insuring the invoice of the services and print it for the patient and choosing correct way for payment even though if it’s ‘’ cash or insurance patient’’.
• - Enter the services for the cash patient
• - Booking and querying for appointment and print the appointment.
• - Printing the medical lab or x ray result.
• - Querying about file number, updating the information.
• - Implements appropriate policies and procedures to achieve the Hospital’s goals and objectives in pursuit of standards of Care, Quality/ Performance Improvement.
• - Performs any other duties within the range of his/her competence, as directed by the Outpatient supervisor and Manger
• - Printing the daily revenue form and submitting to the direct supervisor.
• - Using the standard Service language of Dallah Hospital.

Skills

• HMIS
• Insurance verification
• Healthcare administration
• Patient registration
• Appointment scheduling
• Cash and insurance billing
• Medical records management
• Medical invoicing
• Lab and x-ray result printing
• Policy implementation
• Outpatient operations
• Customer service in healthcare
• File management
• Referral processing
• KHIS/Health insurance systems