Area Visual Merchandiser

POSITION OBJECTIVE - The position holds responsible for the activities of multiple stores, achieve quantitative measures of performance within stores - Oversee the recruiting, hiring and training needs of the store, and efficient decision making to enhance the overall performance of the store - Orient the new employees to Apparel Store Operations - Achieve company objectives by ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales - Represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience Key Responsibilities - Achieve quantitative measures of performance in the following areas: Units per transaction, Average transaction value, sales per month, sales per square feet, sales turnover, shrinkage control, increase in conversion percentage. - Set store sales target to maximize the sales and profitability. - Ensure scheduled staff meetings are conducted on a regular basis. - Maintain and enhance the standards of customer service at all the stores. - Adhere and enforce Company SOP, Policies and procedures; loss prevention audit guidelines in all the assigned stores. Also create measures to ensure compliance by all the employees. - Oversee the implementation and execution of the Visual Merchandising guidelines are followed at all the stores at all times. - Monitor the inventory movement. - Recruit and train the staff on sales techniques, customer service, teamwork, and other etiquettes as per the company and brand requirements. - Evaluate the performance of the employees annually and promote open lines of communication through coaching and motivation. - Interpret and make decision on operations and visual standards based on store and client’s needs. - Communicate business drivers, merchandise and quality issues, and other related information to the Retail Operations Manager, Retail Buying Team and Corporate Office as required. - Responsible for assessing additional training needs required for optimal performance within the store.

Key Responsibilities include: achieving quantitative performance measures such as units per transaction, average transaction value, sales per month, sales per square foot, sales turnover, shrinkage control, and conversion rate improvement; setting store sales targets to maximize sales and profitability; conducting regular staff meetings; maintaining and enhancing customer service standards across all stores; adhering to and enforcing Company SOPs, policies, procedures, and loss prevention guidelines, and creating measures to ensure compliance by all employees; overseeing implementation and execution of Visual Merchandising guidelines across stores; monitoring inventory movement; recruiting and training staff on sales techniques, customer service, teamwork, and other brand requirements; evaluating employee performance annually and fostering open communication through coaching and motivation; interpreting and making decisions on operations and visual standards based on store and client needs; communicating business drivers, merchandise and quality issues, and other related information to the Retail Operations Manager, Retail Buying Team, and Corporate Office as required; assessing additional training needs required for optimal performance within the store.