Room Attendant

About the role

Requirements

• Education, Qualifications and Experience
• You should ideally have a vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage.
• Knowledge and Competencies
• The ideal candidate will be a friendly, caring, dedicated individual with good cross cultural sensitivity and the willingness to put in an extra effort and time when required, as well as the passion to serve customers.
• You will work well under pressure in a fast-paced environment and enjoy working with a multicultural team and guests alike, while possessing the following additional competencies
• - Understanding the Job
• - Taking Responsibility
• - Recognizing Differences
• - Customer Focus
• - Adaptability
• - Teamwork

Responsibilities

• Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately
• Clean rooms and bathrooms, performing any combination of the following duties
• Keep fire exits and stairways clear of any obstruction
• Check and report any maintenance work required immediately
• Pick up any litter from corridors and pathways
• Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets
• Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal
• Replenish bathroom supplies and room supplies
• Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary
• Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times
• Remove Room Service tray and trolley from guestroom and corridors
• Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services

Skills

• Housekeeping
• Room cleaning
• Bathroom cleaning
• Custodial duties
• Linen and supplies replenishment
• Floor care (vacuuming, polishing brass and metal)
• Guest room service coordination
• Facility maintenance reporting
• English language communication
• Time management
• Multicultural team collaboration