Call Center Representative

We are looking for a Call Center Representative to handle customer inquiries, provide accurate information, and ensure a positive customer experience through professional and timely support. Responsibilities - Handle inbound and outbound customer calls professionally. - Respond to customer inquiries and provide accurate information. - Resolve customer complaints and issues or escalate them when required. - Record customer interactions and update information in the system. - Follow company procedures, policies, and service standards. - Coordinate with relevant departments to resolve customer requests. - Maintain a high level of customer satisfaction. - Meet assigned call center KPIs and performance targets.

Handle inbound and outbound customer calls professionally. Respond to customer inquiries and provide accurate information. Resolve customer complaints and issues or escalate them when required. Record customer interactions and update information in the system. Follow company procedures, policies, and service standards. Coordinate with relevant departments to resolve customer requests. Maintain a high level of customer satisfaction. Meet assigned call center KPIs and performance targets.