Steward Supervisor

Company Description Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. Job Description Ready to be the hygiene hero and add sparkle to our kitchen? Can you handle the heat and ensure our chefs have a clean canvas for their culinary magic? We are currently seeking a Stewarding Supervisor to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. As a Stewarding Supervisor, you contribute expertise, a dedication to excellence in stewarding operations, and a passion for creating a seamless culinary experience for our guests. - Supports the smooth running of the stewarding department, supporting the kitchen and food & beverage departments to focus on delivering all aspects of the guest food & beverage experience throughout the Hotel to the highest level. - Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution. - Delivers on plans and objectives where stewarding initiatives & hotel targets are achieved. - Supervises the stewarding team fostering a culture of growth, development and performance within the department - Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained. - Builds and maintains effective working relationships with all key stakeholders. - Takes ownership of the planned deep cleaning and preventative maintenance programme to maintain high cleanliness standards and address maintenance matters. - Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required. Qualifications - Experience in stewarding - Strong supervisory skills with a hands-on approach and lead-by-example work style. - Commitment to delivering exceptional guest service with a passion for the hospitality industry. - Ability to find creative solutions with proven problem-solving capabilities offering support where required. - Personal integrity, with the ability to work in an environment that demands excellence, time and energy. - Experience of working with IT systems on various platforms - Strong communication skills Additional Information Why Join Radisson Hotel Group? Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives. Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding! Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. Apply now and let’s make every moment matter. We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

Experience in stewarding; strong supervisory skills with a hands-on, lead-by-example work style; commitment to delivering exceptional guest service in hospitality; ability to find creative solutions with proven problem-solving capabilities; personal integrity to work in a high-excellence environment; experience working with IT systems on various platforms; strong communication skills.

Supports the smooth running of the stewarding department, supporting the kitchen and food & beverage departments to deliver all aspects of the guest food & beverage experience; proactively improves guest satisfaction and resolves issues; delivers on plans and objectives for stewarding initiatives and hotel targets; supervises the stewarding team, fostering growth and performance; ensures costs and inventory are controlled and productivity targets are met; builds and maintains effective relationships with key stakeholders; ownership of planned deep cleaning and preventative maintenance to maintain high cleanliness; ensures adherence to legislation and best practices with due diligence, documenting actions for audits.