Supervisor- Service Providers

Beginning of the main content section.Return to the home pagePrintable Format Job Description - Supervisor- Service Providers (26003367)Job Description Supervisor- Service Providers - (26003367) Job Description Operations:• Monitor centers through surveillance cameras and raise observations.• Prepare reports on health, safety, and environmental requirements at service centers.• Follow up implementation of health and safety requirements and report compliance levels.• Follow up with service providers to meet requirements for opening and operating licensingcenters.• Prepare and follow the implementation of agreements with service providers in coordinationwith internal authorities.• Conduct field visits to identify improvement opportunities and recommend correctivemeasures.• Ensure implementation of approved policies, circulars, and procedures by service providersand act on violations.• Coordinate approval of marketing and awareness campaigns to ensure information accuracy.• Analyze and evaluate service provider performance and submit periodic reports.• Receive grievances from service providers, verify documentation, follow procedures, andsubmit cases to the Unified Grievance Committee.• Support bidding activities for establishing new service provider centers with the concerneddepartments.Physical Working Conditions:• Role requires daily field inspections and work within service provider centers and monitoringfacilities. Qualifications Job Qualifications & Requirements:High School / Diploma in business administration.Operations Management experience.Excellent communication skills.Requited Experience (2+ years in case of Diploma).Requited Experience (5+ years post high school experience).Required Competencies:General Administrative Practices.Inspection Principles and Standards.Policy Implementation & Compliance Management.Customer Support & Experience Management.Training & Commercial Center Compliance ManagementGovernance and Compliance.Quality, Health and Safety Compliance. Job Category: Sales and Customer ServiceAdvertiser: Roads and Transport AuthorityDepartment: Vehicles LicensingEducational-level: Secondary School Required Nationality: UAE Only Suitable for people with determination: NoMonthly Salary: UnspecifiedSchedule-Time: Full timeJob Posting: 11/11/2026Unposting Date: 17/11/2026

High School / Diploma in business administration. Operations Management experience. Excellent communication skills. Required Experience (2+ years in case of Diploma). Required Experience (5+ years post high school experience). Required Competencies: General Administrative Practices. Inspection Principles and Standards. Policy Implementation & Compliance Management. Customer Support & Experience Management. Training & Commercial Center Compliance Management Governance and Compliance. Quality, Health and Safety Compliance.

Operations: • Monitor centers through surveillance cameras and raise observations. • Prepare reports on health, safety, and environmental requirements at service centers. • Follow up implementation of health and safety requirements and report compliance levels. • Follow up with service providers to meet requirements for opening and operating licensing centers. • Prepare and follow the implementation of agreements with service providers in coordination with internal authorities. • Conduct field visits to identify improvement opportunities and recommend corrective measures. • Ensure implementation of approved policies, circulars, and procedures by service providers and act on violations. • Coordinate approval of marketing and awareness campaigns to ensure information accuracy. • Analyze and evaluate service provider performance and submit periodic reports. • Receive grievances from service providers, verify documentation, follow procedures, and submit cases to the Unified Grievance Committee. • Support bidding activities for establishing new service provider centers with the concerned departments. Physical Working Conditions: • Role requires daily field inspections and work within service provider centers and monitoring facilities.