Legal Researcher - Cases & Grievance

Beginning of the main content section.Return to the home pagePrintable Format Job Description - Legal Researcher - Cases & Grievance (26003300)Job Description Legal Researcher - Cases & Grievance - (26003300) Job Description Roles and ResponsibilitiesStrategyProvide legal opinions to organizational units on issues and disputes to guide sound, compliant decisions.Contribute to Authority reporting on serious errors or violations that may weaken the Authority’s legal position.Maintain historical case and grievance databases and conduct best-practice research to uplift related standards.OperationsRepresent the Authority in following up on cases and arbitrations to help secure solutions,agreements, and settlements that protect the Authority’s interests.• Conduct investigations and submit reports on administrative violations to ensure adherenceto Authority laws, regulations, and procedures.Take necessary measures on correspondence from police, public prosecution, and courts,coordinating timely, compliant responses with concerned departments.Prepare memoranda on cases and disputes involving the Authority and establish legal basesto resolve complaints and grievances.Support non-case legal tasks consistent with line-manager direction and Authority procedures.Strictly adhere to RTA Information Security policies, procedures, and processes for all internal and external data transfers; immediately report incidents to the line manager and IT support.Actively participate in assigned Information Security training and awareness sessions to address potential Information Security risks.Comply with instructions and guidance provided by the line manager in line with Information Security requirements.Perform other responsibilities related to the position as appropriate and as advised by the direct Line Manager or Head of Department.Product / Process ImprovementConduct research on best practices for cases and grievances to improve RTA standards in contracts and agreements.Contribute to continuous improvement of legal documentation, templates, and knowledge artifacts to enhance consistency and outcomes. Qualifications Job Qualifications & RequirementsEducationBachelor’s/ Diploma’s degree in Law, Legal StudiesExperience0-1+ years in case of Bachelor’s degree (5+ years in case of Diploma’s degree)Technical CompetenciesLegal Advisory & RepresentationLegal Research & DocumentationLitigation & Case ManagementArbitration & Dispute Resolution ManagementInvestigations & Inquiry Procedures Job Category: LegalAdvertiser: Roads and Transport AuthorityDepartment: Legal AffairsEducational-level: BachelorRequired Nationality: UAE Only Suitable for people with determination: NoMonthly Salary: UnspecifiedSchedule-Time: Full timeJob Posting: 28/10/2026Unposting Date: 27/11/2026

Bachelor’s/ Diploma’s degree in Law, Legal Studies. Experience: 0-1+ years in case of Bachelor’s degree (5+ years in case of Diploma’s degree). Technical Competencies: Legal Advisory & Representation; Legal Research & Documentation; Litigation & Case Management; Arbitration & Dispute Resolution Management; Investigations & Inquiry Procedures.

Strategy: Provide legal opinions to organizational units on issues and disputes to guide sound, compliant decisions. Contribute to Authority reporting on serious errors or violations that may weaken the Authority’s legal position. Maintain historical case and grievance databases and conduct best-practice research to uplift related standards. Operations: Represent the Authority in following up on cases and arbitrations to help secure solutions, agreements, and settlements that protect the Authority’s interests. Conduct investigations and submit reports on administrative violations to ensure adherence to Authority laws, regulations, and procedures. Take necessary measures on correspondence from police, public prosecution, and courts, coordinating timely, compliant responses with concerned departments. Prepare memoranda on cases and disputes involving the Authority and establish legal bases to resolve complaints and grievances. Support non-case legal tasks consistent with line-manager direction and Authority procedures. Strictly adhere to RTA Information Security policies, procedures, and processes for all internal and external data transfers; immediately report incidents to the line manager and IT support. Actively participate in assigned Information Security training and awareness sessions to address potential Information Security risks. Comply with instructions and guidance provided by the line manager in line with Information Security requirements. Perform other responsibilities related to the position as appropriate and as advised by the direct Line Manager or Head of Department. Product / Process Improvement: Conduct research on best practices for cases and grievances to improve RTA standards in contracts and agreements. Contribute to continuous improvement of legal documentation, templates, and knowledge artifacts to enhance consistency and outcomes.